I used Dev to install window shutters in my kitchen. I was very pleased with his work and referred my daughter to him. She used him for a sufficiently large job -basically most of her house. The she referred Dev to several other people who used him. So my referral to my daughter resulted in a fair among of business for Dev. Since then i tried numerous times to get in touch with him over the space of a month. Only once did he ever return my call, citing that he was of town As a business person, you would imagine he would be accessible when he is out of town for several weeks. Since then I have tried to make a fixed appointment to have him quote for shutters in my living room. After not returning my calls for several weeks, I have given up. Thank you Dev for the poor customer service and the lack of gratitude for all those referrals.