This email is what it came to and they still didnt give us new doors like they promised and now the handles are faulty and falling off and guess what?? No one cares!! Email as follows:
This will be my last email to you, as this has moved beyond ridiculous. Your unwillingness to uphold your end of the transaction is unacceptable. You have continued to give me the run-around for months. I am beyond frustrated.
You provided us with two doors for our mudroom. Both doors are faulty. We are not happy with the doors.
You took months to get around to sending one replacement door and seemed shocked when we refused to accept the dented and defective piece of trash that was delivered.
Months later, we are still without replacements. Your product is sub-par. Your customer service is abysmal. Now, on top of the issues we are having with the doors, the metal door handles have begun to loosen and fall off.