HomeStars  >  Foundations in North York  >  Ontario Basement Lowering - Div. Of AKG Precision Foundation Group Inc.
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Reviews for Ontario Basement Lowering - Div. Of AKG Precision Foundation Group Inc.

Average customer rating:
10 10 (7 reviews)

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Tamara from Toronto
Tamara from Toronto
1 review Toronto, ON
10/10

Basement Lowering

Company owner Chris Armstrong, crew chief Germaine, and the rest of the Ontario Basement Lowering team provided excellent service, were very professional and did a spectacular job when we had our basement lowered by two feet, new underpinning installed, water and sewage replaced, and a new concrete floor poured. He was very thorough and before the project got underway explained different options and costs, patiently answered all of our many questions, and outlined what to expect during the whole process. He also did a great job of smoothly coordinating other individuals that needed to be involved at various stages (e.g. plumber, city building inspector, the concrete floor gang, etc). At each phase Chris' team made sure we were satisfied with the results, and they were able to accommodate our design adjustments during construction. They were punctual, hard-working, extremely efficient, responsive to our requests, polite and well-mannered and were a pleasure to have on our property. They were also respectful of our neighbours and their property. The results are exemplary, and we couldn't be more pleased. The project was completed on time and on budget - exactly as it had been quoted. We've had a very positive experience dealing with Chris Armstrong and Ontario Basement Lowering, and we'd highly recommend them to others who are looking for this type of service.

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Company Response

On behalf of Germaine and the crew I would like to thank you for your very kind words. They are very much appreciated. It was a pleasure working with you and Paul.

Jorge from York
Jorge from York
1 review York, ON
10/10

Basement Lowering

I have consulted with Ontario Basement Lowering on two of my projects. Chris (the owner) provided me with great insight into costs, strategies and realistic time lines. Chris has shown extreme knowledge and experience in everything related to basements. I really appreciated the safety diligence and the fact that he was always thinking ahead to any possible issues that could arrive and was always well prepared with viable solutions to any set of circumstances.
I have a fear of dealing with contractors and I do not trust them easily, but I have to say with Ontario Basement Lowering, I had piece of mind. Having seen pictures of their many projects, I site visited a couple of his sites for references before I started my project. Therefore, I have no objections to recommending them for your basement lowering project.
Sincerely,
Jorge Perez Santos, P.Eng.

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Company Response

Thank you Jorge for your kind words, it's very much appreciated.

Cathie from Toronto
Cathie from Toronto
1 review Toronto, ON
10/10

Lowered Basement and more

Chris Armstrong was very helpful and explained everything in detail. He and his team, including Jermaine were very professional and got the job done on time and on budget. We had the basement dug out, gravel and waterproofing added, drainage and rough in for a bathroom put in, an on demand water system, new furnace and a sump pump. They poured a very smooth floor. They started the work when they said they would, and finished in 3 weeks as promised. We chose keep the basement ceiling at its current level because it's close to 8' tall.

I would happily recommend them to anyone who needs basement work done. Even though, in the end, we didn't underpin or bench, I now have a good understanding of the pros and cons of both methods.

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Company Response

Thanks Cathie, I'm very happy that you're pleased with our work. It was a pleasure working together.

Tom in Cabbagetown
Tom in Cabbagetown
5 reviews Toronto, ON
10/10

Basement Lowering and Underpinning

We are very impressed with the work of Ontario Basement Lowering, who we had lower our basement in spring 2012 . Chris and his team finished the job on time, on budget, and as efficiently as possible, which we very much appreciated.

We received a few quotes for the job and Chris’ was in the middle. What differentiated him from all the other companies we called, however, was his knowledge of the job and ability to explain to us the scope of work and our options. This gave us comfort in Chris’ experience ability to execute. We were very pleased he was able to meet all of our demands before, during and after the job, and offer us cost-saving suggestions where possible. We felt we got very good service for the money.

For us, it was the little things Chris and his team did very well that mattered: The free quote and the multiple site visits he put in up-front before asking us for any money or to sign a contract; arranging other professionals to help in the early stages of work, getting the plans created and submitted to the City; Chris was always on time for our meetings and very responsive by email, phone and text, always pleasant and personable.

We must make special mention of Chris’ crew. They showed up to our house early every morning ready to work, and were friendly, polite and respectful to us and our neighbours. The crew appeared to have good morale, which we attribute to having a good boss. We were impressed with the condition they left our house in at the end of the day during construction. Every day the jobsite was thoroughly swept, tools put away, everything was organized efficiently, and was made as safe as possible.

We were pleased with the other professionals Chris recommended to us, some of whom we used, some we didn’t. They were all knowledgeable and gave us good ideas and suggestions on how to complete various aspects of the project.

Overall we were impressed by how quickly and efficiently the job was completed. There were no surprises, no work left outstanding, and we are completely satisfied with the job Chris and his crew did. We are happy to offer Ontario Basement Lowering a very high recommendation.

Tom & Lisa

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Company Response

Thank you so much Tom for your kind words, it was a pleasure working with you and Lisa. Everyone here is very happy that you're pleased with our work.

Jeff Edge in Toronto
Jeff Edge in Toronto
1 review Toronto, ON
10/10

Basement Lowering

Ontario Basement Lowering did a great job underpinning our basement! Chris took the time to explain the whole process to us and we felt confident he could do a good job. In the end, it was done in a timely, professional way at a reasonable price. Chris Armstrong and his friendly hardworking crew got the job done in time and everything went smoothly and according to schedule. I strongly recommend this company to anyone who is thinking or wants to lower their basement.
Jeff Edge- Toronto

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Company Response

Thanks very much Jeff for your positive words! I'm very glad your happy with the results.

It was a pleasure working with your family.

Heather Harris in Toronto
Heather Harris in Toronto
1 review Toronto, ON
10/10

Underpinning of Basement

Chris Armstrong and his team were not only perfectionists in their work, but they were pleasant to have around. It's a dirty job, but they kept the job site as clean as possible and completed the work on budget and on time. I highly recommend them!!

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Company Response

Thanks Heather, I very much appreciate your kind words. We always enjoy working with you and Greg and I look forward to working with you again.

Robert von Bitter in Toronto
Robert von Bitter in Toronto
1 review Toronto, ON

First Review

10/10

Basement Underpinning

Chris Armstrong takes his work very seriously and has a great deal of technical knowledge to bring to the job (both of which is vital for basement lowering work). His focus is always on doing a proper job and not taking any shortcuts (one example is that he uses the top grade of concrete available for the pins). His crew is also hard working and very pleasant to work with.

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Company Response

Thank you very much Rob for your kind words. It was a pleasure working with you and Melanie. I hope we have the opportunity to work together again.

Chris Armstrong

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ontario Basement Lowering - Div. Of AKG Precision Foundation Group Inc.

We are specialists in basement excavation, underpinning and benching services for clients who wish to lower a basement floor or crawlspace area. We work throughout the GTA and serve both residential and commercial clients. We are licensed for Underpinning by the City of Toronto and hold Underpinning specific insurance.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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