Company owner Chris Armstrong, crew chief Germaine, and the rest of the Ontario Basement Lowering team provided excellent service, were very professional and did a spectacular job when we had our basement lowered by two feet, new underpinning installed, water and sewage replaced, and a new concrete floor poured. He was very thorough and before the project got underway explained different options and costs, patiently answered all of our many questions, and outlined what to expect during the whole process. He also did a great job of smoothly coordinating other individuals that needed to be involved at various stages (e.g. plumber, city building inspector, the concrete floor gang, etc). At each phase Chris' team made sure we were satisfied with the results, and they were able to accommodate our design adjustments during construction. They were punctual, hard-working, extremely efficient, responsive to our requests, polite and well-mannered and were a pleasure to have on our property. They were also respectful of our neighbours and their property. The results are exemplary, and we couldn't be more pleased. The project was completed on time and on budget - exactly as it had been quoted. We've had a very positive experience dealing with Chris Armstrong and Ontario Basement Lowering, and we'd highly recommend them to others who are looking for this type of service.
- Company Response
On behalf of Germaine and the crew I would like to thank you for your very kind words. They are very much appreciated. It was a pleasure working with you and Paul.