***UPDATE JUNE 12, 2014***
It has been almost a year since I posted the review below... And I am STILL waiting on Rick to come and fix the leaking skylights. I have made multiple phone calls, sent emails... The last response I got was in January saying it was too cold to fix the problem. Rick has made zero effort to fix the issue or get in touch with me. I have dropped the rating - avoid Uber Roofing!!!
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At first - I was really impressed with Uber Roofing. Chris came in with their estimate, and I was really impressed with the professionalism of the estimate, and the fair price.
I would, however, have a few reservations about using Uber again for the things that happened after the agreement was signed. Rick called and insisted on doing our roof during a warm week in January... I was hesitant but he insisted that it would be OK. The did the work fast, and it appears to be a solid job... But there are the little details that seemed to go ignored. My wife witnessed a worker jumping between our house roof and garage roof - not the safest practice, even thought it's a short distance. After the work was done and we paid up - the follow up customer service is weak. Once the snow melted we discovered a ton of roofing nails around our property and asked Rick to come by with a magnet. He told us he would come and then never showed.... And never called to reschedule. I recently discovered that our gutters were full of stuff from the roofing job - when part of the contract said they clean the gutters when the job was done. It obviously wasn't done properly. The final concern - a big rainstorm revealed leaks around our skylights... They never leaked before the new roof was installed.
I have just contacted Rick with my concerns above, so I can't comment on how great the follow up will be... But I would say that once you pay your bill with Uber, don't expect to hear from them again. A check in on the roof, and for them to actually give all the services that were promised would have been great.
- Approximate cost of services:
- $10,000.00