A Marco Plumbing Ltd.

Whitby ON L1R 1K7
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Reviews for A Marco Plumbing Ltd.

Average customer rating:
9.7 10 (279 reviews)

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Steve F in Edmonton
1 review Edmonton, AB

We are finishing our basement and needed the plumbing to be roughed-in. Marco Plumbing was prompt to quote; quick with responses; and the work was well communicated and completed in a friendly manner by their plumber Phil. Good quality; hard working and friendly - what more could you expect from a plumber. I would definitely use them again if this experience is any indication of their work!
Phil also was my 2 year old daughter's best friend by the end of the day!

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Karen in Whitby
1 review Whitby, ON

Great customer service starting with Sharon in the office. She arranged for Brad to see us for a consult and scope of drains for a project already in progress. Scheduling was extremely important and both of these employees went out of their way to accommodate us in a timely and courteous manner. Thank you!

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Company Response

Your most welcome

Thank you

Private User
1 review Toronto, ON

Roy replaced under undersink fittings with brass ones and also said the baskets that came with sink were not suitable --- gave him go ahead despite significant cost. Had him back twice after leaks appeared. Continued to have problems which I tried as best I could to fix. Yesterday a major leak and mess. Called in another plumber who said Roy's fittings and connections were not good. I had everything replaced for one third the price paid to Marco. Nest time you need a plumber ask a friend or family member for a suggestion --- don't just go by what you see here on Homestars is my recommendation. So I'm told Roy has been gone for over two years. Bottom line is he worked and represented your company and the work and materials were not right. Additionally I think I was sucked in on not using the baskets which came with the sink (which he took with him) and also the need to use brass fittings. Finally the cost now appears to have been highly exorbitant. The only point I'm trying to make is that when you need a plumber or for that matter any service, a referral from a friend or family member might be better than locating help on Homestars. Here's some photos of the job Roy did. Multiple leaks on right and a significant one on left.

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Company Response

We are very sorry to hear that you had to incur additional costs to repair the leak. Should you have called our office we would have gladly sent another plumber out to rectify the situation. It is true that the plumber mentioned is no longer with our company and we are in no way using that as an excuse for sloppy workmanship, however, if we are unaware that there is an issue we can not rectify it.

Andy in Whitby
1 review Whitby, ON

Very professional, Mat did a great job. He arrived on time and and completed the job quickly. He even took the old toilet out to our garage! I would highly recommend this company for all your plumbing needs.

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Company Response

Thank you for calling A Marco Plumbing

1 review Ajax, ON

Marco and his team were ready to start within a couple weeks after the initial consult. Marco and his team were very friendly and easy to talk to.
We wanted the shower accent tiles layouted in a non traditional way, and the job was executed without any hesitations. We purchased a modern rainfall showerhead, which needed the ceiling light to be moved. The placement of the light and rainfall showerhead was altered right away. We decided to add granite to the shower seat and threshold during the reno which added a slight delay. This addition was installed by Martin with ease and certainty. The shower glass doors were exactly what we wanted and finished the shower beautifully.
We are happy with the overall result. Our vision of our maste suite bathroom oasis was obtained.

Thank you Marco!

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Company Response

Thank you for calling A Marco Plumbing

Paul Mauti from Oshawa
2 reviews Oshawa, ON

Very dependable. I have used them a few times and will always call them first. Friendly, reliable and their work is always top quality. Thanks Mat for a great job.

Paul M

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Company Response

Your very welcome
Glad we could help

Debbie from Scarborough
14 reviews Toronto, ON

I went through a kitchen reno and called Marco plumbing on 3 separate occasions as part of the same reno and although they did a decent job, the overall price to do the work was too high as they didn’t take into consideration they were working on the same project. The first time they came to cut and cap existing pipes, the second time they did the installation of the kitchen faucet and under sink plumbing. Each time they came they charged their flat rate which I thought they could have shown some goodwill on since I was a repeat customer and they were coming back on the same project. They should have quoted a project cost for this work. When they came the second time, they charged over $100 for materials, yet used no copper piping, it was all PVC and the shut off valves used have plastic knobs, not even the better metal knobs. There seems to be a bit of gouging on the cost of materials.

The 3rd time they came it was because of some leaking that wasn’t due to their installation, they applied some caulking around the faucet which took all of 10 minutes and it cost almost $200. I understand that they have to be paid for their time, but they again demonstrated no consideration for the fact they already worked on my kitchen.

I’ve used Marco plumbing a few times in the past, but I think the cost of their materials is too high and they show no goodwill for repeat customers.

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Company Response

Thank you so much for your feedback on your experience with Marco Plumbing. We do charge on a per hour basis for the type of service you described above which should have been relayed to you when you placed your call. If you would like to call the office I could look into your work orders to ensure you were charged properly. Thank you

Private User
1 review Ajax, ON

A weekend call because we needed work done for a sink install Monday. Despite his very long day, when he finished early, he still offered to help us for the rest of the hour (the minimum charge time), fixing a laundry pipe and advising us about finicky low-flush toilets. Helpful and honorable.

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Company Response

Thank you for calling A Marco Plumbing

Will Clayton in
2 reviews Pickering, ON

Sunday, Mothers Day, flush the toilet and interesting floaties bubble up on the basement floor.

Called Marco Plumbing Emergency Number and Brad answered tand said he could be at my house in about an hour.

Which he was ... 75 feet of snaking and boom ... things all better ... nice guy ... professional and you have to like someone who - same as me - has 3 cats


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Company Response

Thank you for calling A Marco Plumbing

Barbara in
1 review Pickering, ON

I was very pleased with the service and price. Also when you have a plumbing issue you usually need service now. Brad was excellent and very personable and explained what was wrong and how he fixed it. I would absolutely use them again and I have already passed the work to 3 friends who wanted to have a reliable plumber.

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Company Response

Thank you for your review
We appreciate that and letting your friends know.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A Marco Plumbing Ltd.

Marco Plumbing is a well-respected, full-service plumbing company servicing both residential and commercial clients in the Whitby, Scarborough, Durham and Toronto Area. A highly service-oriented company, Marco Plumbing’s team of fully licensed, professional plumbers draws on shared experience, expertise, and commitment to quality to deliver worry-free plumbing services to homeowners, commercial businesses, and property managers.

Mark Fermo, owner and founder of Marco Plumbing, leads the award-winning and reputable company with a focus on providing unmatched customer service. With over 20 years of professional plumbing experience, Mark is backed by a team of experienced, reliable, fully licensed and insured, professional plumbers who proudly wear the Marco Plumbing uniform.

As Durham’s most affordable plumbing company, Marco Plumbing has raised the bar for plumber and drain services in Whitby, Richmond Hill, Thornhill, Markham, Scarborough, Pickering, Ajax, Oshawa and Toronto and the surrounding areas for over 10 years.

Plumbing, Drain Services, Drainage Contractors, and Bathroom Renovation
Providing all types of residential plumbing and commercial plumbing services, including drain snaking from sinks to sewers, high pressure flushing, main drain relining, camera inspection, and contractor services, Marco Plumbing services and processes revolve around customer satisfaction. No matter the job at hand, Marco Plumbing has the plumber to get it done right!
Moen,American Standared,Delta
Plumbing & Drain Specialist Bathroom Renovation Plumbing emergency's plumbing
Master Plumbing Plumbing License
BBB,Whitby Chambers of Commerce, Home Star.
Master Plumber, Plumbing Licenses
1yr Parts and Labour
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