The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
200 Matheson Blvd W suite 203C Mississauga ON L5R 3L7
Write a Review
Write a Review


InstagramFacebook
HomeStars
General Contractors
The Home Improvement Group - THIG
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of Award '22 winner 8 timesBest of Award '22winner 8 times

Reviews for The Home Improvement Group - THIG

Average customer rating:
9.5 10 (359 reviews)

Sort by

Janet from Toronto
Janet from Toronto
7 reviews Toronto, ON
10/10

Minor repairs and painting

We had some paint bubbling and plaster pitting from humidity, as well as damage from a removed baby gate. The team was as prompt as horrible traffic allowed, and completed the repairs smoothly, cleanly, and with good humour for a homeowner who likes to hang around. We are very pleased with the final result, and will be looking to THIG for further repairs as time goes on.

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

Hi Janet: Thank you for the great review. I will make sure Garry and Elizabeth know how pleased you were. We look forward to any future work that you need done.

Sincerely

Merry Robertson
The Home Improvement Group

Private User
Private User
Private User reviews Toronto, ON
10/10

Deck repair

Repaired my cedar deck. Looks like new.
Very happy with this company and their team.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

It was a pleasure working with you and we are very pleased at the result of the deck. We hope we will be able to do future work and look forward to hearing from you again with further Opportunities.

Merry Robertson
The Home Improvement Group
905-502-0204

Private User
Private User
Private User reviews Mississauga, ON
10/10

Painting house and drywall basement

House looks fresh for Spring! The repairs in basement look good as there was never a big problem before.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for letting us know how pleased you are with the job. Spring is a great time to paint and do repairs making everything look fresh and ready to enjoy the summer.

Sincerely

The Home Improvement Group

Private User
Private User
Private User reviews Whitby, ON
10/10

Painting

Ryan did a wonderful job painting the ceiling of our main floor. Very precise and tidy work. I would definitely recommend him to anyone interested in having their home painted.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Thank you for the great review for Ryan. We are always pleased to receive feedback on the quality of work done for our customers. I will make sure Ryan sees your great comments.

Sincerely

Merry Robertson
The Home Improvement Group

Private User
Private User
Private User reviews Mississauga, ON
10/10

Kitchen and Bathroom Reno

Jeff and the rest of the THIG team were professional, courteous and very knowledgeable. They surpassed our expectations throughout the renovation and would recommend them to our family and friends.

Approximate cost of services:
$80,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

The Home Improvement Group would like to thank you for the wonderful review you have given Jeff and his team. We will look forward to future work and welcome all recommendations to your family and friends.

Sincerely

Merry Robertson
The Home Improvement Group

Joe
Joe
4 reviews Toronto, ON
6/10

Bathroom reno

Replaced our shower. Some issues with leaks after they finished. Did eventually come back to do repairs.

Review has 1 previous version
Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Joe,

I would like to take this opportunity to respond to your review.

Your leak was reported to us October 18 2021, in which we had our plumber return October 21st to investigate the leak. We determined that the plumbing was not the issue. October 29th our trade returned to investigate the issue and started a process of elimination, found the leak and fixed it. We didn't eventually come back, we came back in a timely manner. We don't run from our work or any issues onsite, we are always a phone call away to assist.

Please feel free to contact me if you have concerns.

Regards
Christine
President

Beth in Toronto
Beth in Toronto
5 reviews Toronto, ON
9/10

Millwork install and painting

We had changed out bad plaster for insulated drywall walls in a dining room and needed all the trim, baseboard, coving and doorway/windows replaced and painted, to match the character of the rest of the old house. Original living room baseboard was also long gone and newish mdf had been installed. We also wanted the hand detailed plaster ceiling and living rooms painted.

We called THIG and got connected with Les, Luke, Scott, & Kyle.

We are so glad we had them do the work!

Les the PM gave us options/direction for style of wood trim that could be used from a local maker. Les was upfront and honest about not being able to replicate exactly what was in our house but the ability to get it very close. After we viewed samples (I went there myself to get them) we selected our baseboard and coving.

Luke did the install. I mean dealing with totally curved walls. Building custom profiles to match what is in our house. Fussing with details. Making beautifully mitred corners meet properly. Customizing the height of window trim to fit the coving. Rebuilding doorways to match. And with such a good attitude!

Scott and Kyle were here to assist with install, repair of plaster/drywall and painting. Also great attitudes and attention to detail!

Our dining room walls had been painted prior to them coming in (perhaps the wrong order of operations but that's what we had done!) and inevitably some paint from the trim dripped. They touched it up with brushes and when I asked for them to come back and re-roll 2 walls as I could see the marks they did. Kyle came back with such a nice attitude and just wanted to make it right. And now it is!

We can't wait to have them back to do more work in the house when we move on to the next projects.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Beth, thank you for the great review you gave Les and his crew. Les always goes that extra mile for his customers and so does his crew. We are so lucky to have great trades and Renovation Advisors to work with our customers. We are looking forward to more projects with you.

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

Private User
Private User
Private User reviews Brampton, ON
10/10

Renovations: Staining and polishing floor and stairs, painting interior of entire house

Contracted THIG to renovate my house, and their workmen did a great job. I particularly appreciate the skill deployed to the painting.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you so much for the great review. It was our pleasure to work on your project and we value the feedback and will make sure our Trades learn of your great feedback on their work.

Sincerely

Merry Robertson
The Home Improvement Group
905-502-0204

Elona N
Elona N
0 reviews Toronto, ON
10/10

Bathroom and bedroom renovations

My husband and I just recently renovated the bedroom and the ensuite bathroom, and we are so happy with the results. Our sales /operations manager for this project was Les. Les came highly recommended to us a number of years ago when we worked with him on another project, and he truly lived up to the expectations. Les is very professional, efficient, knowledgeable, and helpful.
Our PM was Aldo. He and his team did a great job. Aldo did the most beautiful tile laying work, among the array of tasks involved in the project!
The best team we've ever worked with. And both Les and Aldo are so pleasant to work with.
We had to stop our renos last year due to the lockdown and strict condo rules and could only restart late summer this year. Yet, Les and The Home Improvements Group honoured their original quote to us. That shows true care and professionalism. We are already planning another project and look forward to working with Les and Aldo again.
We would highly recommend them!

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Hi Elona: Thank you so much on behalf of our whole Team, Les, Aldo and all the Trades that worked on your project. Thank you for the ongoing repeat business and truly look forward to working with you again soon.

Sincerely

Merry Robertson
The Home Improvement Group
905-502-0204

Private User
Private User
0 reviews Toronto, ON
10/10

Painting a plaster wall with cracks in it

The firm did a great job or painting my bedroom. It is a plaster wall and had cracks in it, many painters didn't want this job but The home improvement group did it well. This is the second job they have done in my house. I would hire them again.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Thank you so much for the positive review for the work we did for you. Repeat customers are very important to us and we look forward to the next project you have to complete.

Sincerely

Merry Robertson
The Home Improvement Group
905-502-0204

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is the premier One Stop Shop for all of your home and office renovations needs. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs.

We service work form $400.00 to $500,000.00+ from our Painter and Handyman of the Day Service to Home Additions and Major Renovation and Structural work. We want to earn your trust and as a family owned business that delivers on providing outstanding home/office renovation work.

Not convinced we have enough renovation reviews please see Perfect Painters & Home Renovations Services for a more detailed list on reviews.

We have a commitment to Quality work and dealing with a no risk contractor and we will always compete for your business.

We have also expanded our service areas to include Burlington, Oakville, Milton, Mississauga, Brampton, Toronto, Vaughan, Markham, Newmark, Aurora, Stouffville, Pickering and Oshawa.

Call or email us at sales@thig.ca for all your renovation needs

CATEGORIES
Handyman Services, Basement Renovation, Drywall Contractors, Plumbing, Paint & Wallpaper Contractors, General Contractors, Floor Laying & Refinishing, Bathroom Renovation, Carpenters, Demolition, Trim and Moldings, Electricians, Condominium Renovations, Tile & Stone Contractors, Stair Builders, Renovation Advisors, Kitchen & Bathroom - Cabinets & Design, Decks, Structural Engineering, Kitchen Planning & Renovation, Plastering, and Electrical Vehicle Charging
PRODUCTS
Interior Painting,Exterior Painting,Residential Painting and Commercial Painting,Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in provide you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thehomeimprovementgroup.ca
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
30
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.