The Home Improvement Group - THIG

Formerly Mr Rescue
Handyman Services
200 Matheson Blvd. West, Suite 203C Mississauga ON L5R 3L7
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Natalia
Natalia
1 review Thornhill, ON
7/10

Bathroom renovation

We have a 3-piece condo bathroom that needed updating. We replaced everything: bathtub, shower, vanity, toilet, tiles, bathroom fan, paint etc.

Overall the contractors were professional and we are satisfied with the work. Our project manager Ivan was very helpful and replied to our questions and concerns promptly. Although there were some initial issues with expired licenses, Ivan helped to sort these out before the project began.

The contractors and project manager were willing to accommodate all our requests, for example additional waterproofing and special grout composition.

On the negative side, the project ended up costing nearly twice the initial estimate ($15k instead of $9k) and took almost 4 weeks to complete instead of the originally estimated 1 week.

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Company Response

Hi Natalia,

Thank you for your review.
We are pleased to know that you are happy with the results of your project.
Please understand that when more work is added to the initial scope it does take more time to complete and of course the cost for labour and materials then increases as well.
Ivan really does go above and beyond for his clients to ensure that all of their requests have been met.
We hope to work with you again on your next home update.

Kind regards,

Melanie
The Home Improvement Group