Our kitchen was original from the 60s, with a perfect layout and dated red oak cabinets. The reno included the straight replacement of backsplash, quartz counter, flooring and refinishing the cabinets. We also replaced all appliances and sink and more significantly, opened a load bearing wall to create a sizeable breakfast peninsula with custom matching cabinetry underneath. I requested 10 quotes, received 5 estimates and followed up with 3 contractors before I decided on THIG. They were mid range among the 3 but our project manager Les diligently answered my many questions and the email eventually became a very detailed account of the scope and approach to the work. This frequent and clear communication carried on throughout the project and they stayed on the original budget and on schedule. Kriss was the lead contractor onsite and his professionalism and attention to detail made the experience both pleasant and worry free. He gained my trust in the first few days by the questions he asked and suggestions he made. Both Les and Kriss anticipated some small but noticeable improvements I had not thought of, demonstrating their care and pride for the work they want to deliver. They addressed every request for final touches prior painting and prior project conclusion. We had some worries about refinishing the cabinets instead of replacing them, but Fabio did a fabulous job, they looked brand new. The rest of the house was well protected from construction and Kris cleaned up at the end of each day giving us full use of the kitchen except for 2-3 days when the appliances were getting moved or fresh paint had just been applied. I would recommend them without reservation. Notes: the budget did not include appliances and some materials (flooring, tiles, electrical fixtures, new handles). I will send THIG before and after pictures so you may be able to request a visual reference for this review.
- Company Response
Thank you so much for your review.
Les is a wonderful project manager with many years of experience. It goes without saying that you will always receive the best customer service and workmanship with Les, Kris and Fabio on your project.
We look forward to working with you on your next project.