Seems like I'm not alone here.
I purchased the voucher from 250lbs of junk removal.
From the start, I was not impressed with the company, I had to re-book the appointment twice, wasting me 2 full days of waiting time. (Appearantly this is also common).
Then when the driver finally came, He quoted that my pile of tree branches would be 500lbs, and would cost me $500 extra in addition to the door I need to throw out. This "500 lbs" tree is a 3 year old plum (just branches, no root or soil) that I can pick up with one hand!, it couldn't weigh more than 70 lbs. And the door I have, just a regular steel/wood front door couldn't be more than 30lbs, instead of 250.
It is very clear that he doesn't want me to fill up his truck, unless he makes a fortune out of it, so that he can make multiple locations in one day.
In the end, he took, only a door and some cardboards, but this is not the end of the story.
The day later, I was charged $40 for over weight!!! for just that door and some packaging cardboard. I couldn't see how my garbage would weight 280lbs....in fact, I couldn't see it being any more than 60lbs.
After many called and emails to the company, no one has ever responded, and each phone call ended with "my manager is not here, she will call you back immediately when she's back", which never happened.
I think it is reasonable for me to conclude that this is a fraudulent company that over charges customers and I will never use their service again.
- Approximate cost of services:
- $75.00