BEWARE!!! Can not be trusted in that the price you finally end up paying is not what was advertised! They do all kinds of tricks to make sure you pay a lot more!
There's a reason this company only has a 1-star rating (a negative rating would better fit this company as you can not trust them at all)! I wish I had looked them up before purchasing from Buytopia as all the negative reviews are completely true!
First problem is after scheduling the appointment is they then advised that their pick-up window is 8 hours which means you have to take the entire day off.
Second problem is when they call you to tell you when they will be coming the driver uses a Calgary (403) cell number and/or a blocked number. They only ring 3 times and won't call the alternate number that you provided (unlike what they advised you on the phone). They do this in order to charge you their "Rescheduling Charge" of $25. Basically they will do their very best to not get a hold of you on the originally scheduled appointment time.
The driver actually runs the show so don't believe the nice dispatcher as whatever she tells you gets completely thrown out by the driver. The dispatcher agreed to waive the "Rescheduling Charge" as the driver never called the alternate number I provided. Upon arriving, the driver basically tells you that either you pay the extra $25 or he'll leave.
Also stairs cost $30 extra so make sure you know this before hand otherwise another charge that they don't advise you on.
I've purchased other products from Buytopia and Groupon and for sure this company ranks as the WORST ever!!!