Gienow Renovations

Formerly Gienow Windows and Doors
Siding
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86%

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Reviews by rating (past 12 months)
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Reviews for Gienow Renovations

Average customer rating:
8.4 10 (111 reviews)

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Rod R in Chestermere
Rod R in Chestermere
1 review Chestermere, AB
10/10

Installed 11 new windows

We had all new windows installed throughout our house and couldn’t be happier. The whole Gienow team was great to deal with and very professional.. thanks Terry Hillman, Jay VanderGriendt, Alex Kuzmin and his install crew!! We would recommend Gienow to anyone considering new windows for sure

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Private User
Private User
Private User reviews Calgary, AB
10/10

New window install

Needed a new window to brighten up the main floor of our house. Alex and Tony did a great job, very attentive to detail and quality workmanship. Place looks great now with all the sunshine. Thanks so much!

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Private User
Private User
Private User reviews Calgary, AB
10/10

Replacement of 18 windows and new siding to our house!

We felt very grateful the installer's on both the windows and the siding took great care to have our house look as beautiful as we had imagined it would be. They were great guys - all four of them.. We Thank them and your company who provided the exact product we needed and looked for. Andrew Lemkes our Sales person, our first contact, considered carefully the funds we had and what would work best we appreciated him and his expertise very much. The windows are such a good fit and the combination of the windows and siding have made a difference already in our heat/air circulation and comfort in our home. The accounting and support office staff, were helpful all the way and very gracious in their connections with us. We Thank All of these people very much.. sincerely Darlene & Vern Chase

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Company Response

We are thrilled to hear this, Darlene and Vern. We will be sure to let Andrew and the rest of the team know. Thank you for choosing Gienow Renovations, and enjoy those new windows and new siding!

Happy in Calgary
Happy in Calgary
1 review Calgary, AB
10/10

Replace basement windows

Was a good overall experience. They came on time and finished the same day. Technician was very friendly and knowledgeable. Would recommend to all my friends. The price was very competitive as well.

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Company Response

Thanks for taking the time to post this, Happy. We are happy that we met your expectations. Gienow Renovations takes pride in every job we do, big or small. Remember about our referral bonus plan should your friends and family members need our services.

D S in Calgary
D S in Calgary
1 review Calgary, AB
10/10

Windows Replaced

We had all of our 30-yr old windows replaced (17 units) recently, and the entire process from quotation stage to install went well without a hitch, a professional job as expected. We’re enjoying the triple pane warmth !
Thanks to Trevor and our installers, Amiran & Eric ! Well done !

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Company Response

Thanks for the feedback, D S. We will be sure to pass your comments on to Trevor, Amiran, Eric as well as the rest of the team behind the scenes. Those new triple glazed windows should add comfort in both winter and summer. Thanks for choosing Gienow Renovations, and remember that you can take advantage of our referral program should any friends or family need our services.

Crave in Calgary
Crave in Calgary
1 review Calgary, AB
10/10

Full Windows Replacement

Things went very well. The initial estimate of the time required for the installation was inaccurate, but we're happy that Lurie and his crew took the time that they did to complete our full replacement. They were meticulous, conscientious, clean, and thorough. Lurie is obviously a master at his craft and happily shared information about other things like furnaces and ventilation. Our new windows are stunning both inside and out and such a huge improvement. Bring on winter!

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Company Response

Thank you for your kind message, Crave. It is always great to get feedback. We will review reasons why we missed our time estimates, and how we could have improved that. We will be sure to let Laurie know about your kind words. Thanks for choosing Gienow Renovations, and keep us in mind if you ever need our services again!

David
David
1 review Calgary, AB
0/10

Install new windows and sliding door

I ordered new windows and a sliding glass doors with blinds in the glass. They weren't able to accommodate the sliding door size with the blinds but decided not to tell me until after installation. Each time I asked about the blinds they said not to worry they would just swap out the glass with the ones with blinds. Then in the end they said. "Oh sorry we can't. It's the wrong size"

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Company Response

Hello David, I am sorry to learn of your disappointing experience. Creating glass units with blinds is complicated and can only be done in bulk quantities. As a result, we are only able to offer in-glass blinds in certain high volume, standard sizes. I apologize that our field staff were not aware that in-glass blinds are not available in custom sized doors. This was an honest mistake and I assure you that they would not purposely try to deceive you. Someone will be reaching out to you directly to further discuss your situation.

Private User
Private User
Private User reviews Calgary, AB
9/10

installation of bay window

After a few production delays due to the size of the window, my bay window was installed by Alex Kuz'min and his crew of Tony and Max. The crew were polite, friendly and very professional. They explained what they were doing and why. They were very good at cleaning up the site. I would be happy to have them back to do other work for me in the future. I would give the installation crew a 10 out of 10. It was a challenging installation as the centre panel of glass weighed over 400 pounds but they handled it beautifully.

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Company Response

Thanks for your kind review. Bay windows are definitely one of our more complicated products to manufacture and install, so thank you for your patience. Alex and team will be happy to hear about your positive experience with Gienow Renovations, and I'm sure they will enjoy working with you on your next project!

Andrew Bruce in Calgary
Andrew Bruce in Calgary
1 review Calgary, AB
10/10

front window replacements

Had our front windows replaced by Alex Kuz'min and his crew of Tony, Max and Vlad.
Very impressed with his explanations of the work to be done and as it progressed. Polite and courteous.
Had garden in front which was protected and cleaned up after work completed.
From the beginning of our communication with Trevor Hamilton (sales) to completed work by installers very pleased - would highly recommend.

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Company Response

Thank you for your kind review, Andrew. We are pleased that everything went well. We will pass this on to the team. Please keep Gienow Renovations in mind for your next project, or take advantage of our referral program should any of your friends and family need new windows, doors or siding.

Ross Laurie from Calgary
Ross Laurie from Calgary
3 reviews Calgary, AB
10/10

Window replacement on 2 storey house

I had all the windows in my 2 storey house replaced at the end of July 2018. My original contact with Gienow Renovations was through their sales rep Andrew Lemkes. Andrew was very knowledgeable and thorough with his quote. Lead installer Alex Kuz'min and his helpers Tony and Max installed 11 windows (5 upstairs and 6 on main floor). They performed their work efficiently and professionally. They took care to cover my floor and clean up. The attention to detail was appreciated, especially the outside casing and caulking around the new windows. A bedroom window had to be expanded and bathroom window had to be removed and installed taking care not to damage the existing tiling around the window. Both jobs were really well done. I was also impressed with the level of communication with Alex and his crew. All in all an excellent first experience with Gienow Renovations. I would like to send a big thank you to Alex and his crew.

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Company Response

We are thrilled to hear about your experience, Ross. Thank you for choosing Gienow Renovations. We will pass your kind words on to the team! Don't forget about our referral plan, where we will pay a referral bonus if any of your friends or family are in need of our services!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gienow Renovations

Windows or doors; custom or standard sizes; specialty or stock glass-finishes; custom or standard hardware — you choose. Create, change, re-design, retro-fit. With over 68 years of experience in the renovation business, Gienow Renovations has engineered a wide array of window and door products to effortlessly resolve all your renovation challenges. Our sales representatives, as well as in-house installation staff, are well-versed in providing you with the best product for your needs and installing it properly and efficiently. Gienow Renovations has the no-hassle and worry-free solution to suit your needs.

CATEGORIES
Siding and Windows & Doors Installation & Service
PRODUCTS
Vinyl, aluminum clad vinyl windows & doors, aluminum clad wood windows & doors, sliding and swing patio doors, steel entrance doors, fiberglass entrance doors
SERVICES
window and door installations
BRANDS
full offering of Ply Gem windows and doors
STYLES
sliders, single hung, casements, awnings, picture, fixed, specialty, curves, rake, rakehead, bay, bow, basement, vinyl, aluminum clad vinyl, metal clad vinyl, hybrid, aluminum clad wood, metal clad wood, sliding patio doors, swing patio doors, hinged patio doors, atrium doors, garden doors, single doors, double doors, entry doors, entrance doors, steel doors, fiberglass doors
WEBSITE
https://www.gienow.com
YEAR ESTABLISHED
1947
NUMBER OF EMPLOYEES
1000
PAYMENT METHOD
VISA, Mastercard, Debit, Cheque
MEMBERSHIPS
CHBA Calgary, BBB, Renomark
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
lifetime warranty against seal failure, 10 year labour warranty; more details at gienow.com
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.