David was professional, clear, he and his colleague arrived on time, did their work thoroughly, efficiently, and well.
They didn't wear masks by default. I did and I should have asked them to. That's mostly on me, so I don't hold it against them, but I'm still surprised that people working in different homes every day do not mask by default.
Things also did not come as clean as we would have liked, but I don't think that's David's fault at all! They were years-old stains on rugs and furniture we had neglected. We learned a lesson in "what steam cleaning can do", but feel confident that David did everything that was reasonable in the circumstances, and that if the stains didn't come out after his attentions, they would not no matter whom we had hired.
- Approximate cost of services:
- Company Response
Thank you for the review. From now on I will check with each customer If they prefer we wear a mask.