On first impression, James was punctual and communicated with my wife and I well. This set things off on the right foot. We contacted 7 contractors (only 3 responded to my phone calls) and right off James separated himself from them with his professionalism, honesty, and communication. Every contractor in the lower mainland is slammed and has work coming out of their ears. There is nothing more frustrating than not getting phone calls returned or sub trades not showing up when you had arranged a time, particularly when you have to take time off work to meet them. James always came through with his word which I highly respect(and seems rare in this industry).
• Scope: Our Reno touched almost every part of our house.
o Two full bathroom Reno’s
o New room/office construction
o Major wall removal
o Fireplace demo, new tile and mantel
o Baseboard, trim(doors and windows) throughout the entire house
o Laundry room Reno
o Replacing all interior/exterior doors and custom closet install
• Quality of Work: James, Mike and his crew do quality work. I’m the type of guy that walks around and inspects all the work so attention to detail is very important. Even if the job or project takes longer than initially estimated, James will get it done right rather than rush through it to meet the timeline. To me, that is MUCH, MUCH more important in the long run. Overall I am very happy with the work done.
• Costs: James did everything he could to pass on his discounts and save me money where possible. I really appreciated that. He also tried his best to keep costs down where we decided to get some additional projects done not in our original scope of work. His costs are very reasonable and I think we saved thousands (probably 10’s of thousands) by being able to source our own materials and use his discounts. I understand that many contractors don’t pass on discounts unfortunately.
I believe we were lucky to have James and crew work on our renovation. Particularly in a time where every trade and contractor is slammed busy. James was professional, his quality of work was top notch and he treated us with respect and did his best to work with our schedules. If something unforseen came up, James would work with me to come up with a viable solution that was a good balance of keeping costs in check and finishing the project properly.
We also have a 5 month old baby so James' crew worked around his sleeping schedule as well which was much appreciated (and must have been a pain for his guys).
I highly recommend James Murphy contracting to anyone that is thinking of doing renovations in their house as the work will be done properly, to a high quality, and in a cost effective manner.