QSI Windows, Doors & Sunrooms

Windows & Doors Installation & Service
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90%

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Reviews by rating (past 12 months)

Reviews for QSI Windows, Doors & Sunrooms

Average customer rating:
9.3 10 (73 reviews)

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sandra
sandra
1 review Hamilton, ON
10/10

New Windows

In two days (!) the QSI workmen replaced 9 windows including a huge five panelled bow window. The professionalism in the work, the consideration to us as owners, and the spotless clean- up was impressive and greatly appreciated. They were also very kind - never loud, crass, rude, but constantly careful to close doors to keep the house warm, kind and generous to my kids, comfortable to talk to. Thank you!

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Company Response

Thanks for trusting in the QSI TEAM and we appreciate the wonderful testimonial

twb12
twb12
1 review Burlington, ON
10/10

Replacement windows

The crew from QSI ( Steve Jason Jeremy Liam) were professional and courteous. They took the time to ensure my home was protected from any dirt or any damage that may occur while completing the work. Crew was efficient and each had their own tasks that they carried out very effectively. I have used QSI in the past and will use their services in the future. Highly recommend this company for the service crews they have and the quality of the products.
Thanks QSI Team

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Company Response

Thanks for trusting in the QSI TEAM and we appreciate the wonderful testimonial. I will pass them on to our installation team members.

Remy in Hamilton
Remy in Hamilton
1 review Hamilton, ON
0/10

Patio Doors & Windows

Our windows are top line, triple panes. We were told they would not let condensation form into puddles inside. Every day we have to soak up water laying on the sash.
QSI ignores us. They tell us the problem is high humidity inside the house is the problem. They do not check OR advise before installation. My extra cost- $2862.00.
BUYERS BEWARE

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Company Response

Dear Remy
Thank you for your comments, first I would like to ask that you call us and we will be able to assist you with your humidity issue. We take our products and services very seriously and we do not ignore any issue you or our customers have. Please ask for the operations manager so that we can discuss your issue.
Regards
John Bordenuk
Operations Manager

Private User
Private User
1 review Hamilton, ON
10/10

Windows Installed

We read reviews before purchasing the window and we agreed with mentioned on the web, It is Good product, Professional and fast installation, good price, We totally recommend this company.

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Company Response

Thanks for the fantastic review! We are pleased to hear that you are happy with the work we have done and the quality of QSI's products. Word of mouth is one of our greatest rewards!

TERRY GERENCSER in Hamilton
TERRY GERENCSER in Hamilton
1 review Hamilton, ON
10/10

ALL WINDOWS AND DOORS REPLACED

OVERALL GREAT EXPERIENCE RIGHT FROM THE START WITH DOUG PLUM AND OFFICE STAFF WHO WERE ALL KNOWLEDGEABLE AND FRIENDLY. THE DOORS ARE FANTASTIC AND THE WINDOWS AS WELL,AND HAVE NOTED LESS HEAT IN THE ROOM THAT THE SUN BEAMS IN ON. THE TEAM WORKED WELL WITH COREY LEADING JAMES H,CHRIS,MIKE AND RICHARD WHO DID A GREAT JOB WITH THE WINDOW TRIM,HIGHLY SKILLED PEOPLE IN WINDOW INSTALLATION WITH NO DAMAGE TO THE WALLS.THEY WERE VERY PARITICULAR WITH THEIR WORK AND THERE WAS A SMALL PROBLEM WITH ONE WINDOW AND DOOR AND WAS REORDERED AND INSTALLED IN TIMELY FASHION. IT WAS ALSO A NICE TOUCH THAT THE OWNER JOHNNY DROPPED BY TO SEE HOW THINGS WERE GOING. THEY WERE ALL TRUE PROFESSIONALS AND WE ARE VERY PLEASED WITH OUTCOME AND WOULD HIGHLY RECOMMEND QSI TO FAMILY AND FRIENDS!

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Company Response

Thanks for trusting in the QSI TEAM and we appreciate the wonderful testimonial. I will pass them on to our installation team members.

lsmith048
lsmith048
2 reviews Kitchener, ON
10/10

5 Windows and 2 Doors

QSI has outdone themselves again. We Recently moved to Kitchener and bought a house needing some repairs and upgrades. The priority being new windows and Doors. We called QSI, as they did our windows and doors in Burlington. Trust who you know! From start to finish the experience has been a great one. We could not ask for more, and want to take this opportunity to say Thank you! Some of the best installers in the business, these guys are totally awesome, i honestly can't say enough about them. Totally recommend them to anyone !! Thanks again QSI.

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Company Response

Thanks for trusting in the QSI TEAM and we appreciate the wonderful testimonial. I will pass them on to our installation team members.

10/10

Patio Awning

We ordered a 14 ft wide power operated awning from QSI. We dealt with two of the owners - the Bobiaks and they were extremely helpful and gave us a very good price for a high end awning (these things are not cheap). It takes about 6-8 weeks to have the awning manufactured and installed (They install within a week or so after receiving the awning). It was installed in a timely manner and the crew was great

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Company Response

Thanks for trusting in the QSI TEAM and we appreciate the wonderful testimonial. I will pass them on to our installation team members.

Jamie MacLeod in
Jamie MacLeod in
1 review Hamilton, ON
10/10

Patio Door

Have been a previous happy customer of QSI so returned when our patio door needed replacement. As always, our salesman John and his support team were pleasant, professional and knowledgeable.
What was different this experience was that I was home and had the pleasure of seeing the amazing workmanship, teamwork and mentoring that the installation team exhibited. On removing our old door, water damage was discovered and these talented men replaced old sub floor and hardwood floor adding several unexpected hours to our service call. At several points, checks and rechecks were done to ensure perfection!!! In the end, it was an 8:30-6:00 non-stop job. I was overly impressed!!!!!!

1 of 1 people found this review helpful.
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Company Response

Thank you for the great review, we are very pleased to hear you are satisfied with the work we have done! QSI is extremely proud of our installation team and I will pass this on to our Installation Department!

darrell fraser in Boston
darrell fraser in Boston
1 review Saint Catharines, ON
10/10

doors and windows

Did windows 7 years ago, good quality products. Had doors done march 2017, same quality products. Don't get down about the prices, you get what you pay for.Their team of workers are very professional and know the business. Dfraser St.catharines Ont.

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Company Response

Hi Darrell
Thank you, for your kinds words, I will pass them on to our installation team members. All of our team at QSI would like to thank you for your continued support of our quality products and services, your patronage is appreciated.
Best Regards
John Bordenuk
Operation Manager
QSI Windows

barbara in Hamilton
barbara in Hamilton
1 review Hamilton, ON
1/10

total home window reno and backdoor

I recieived my windows back in 2003 (?) and my baywindow was dropped , my wood flooring in the family room was chipped when I told the boss of the project he sent a man with a magic marker. the framing on the frenchdoors leading to the back are rotten and I was told that it can be fixed at a special price of $2000.00, the framework is not exposed but apparently this is my fault, the trim around my kitchen window was not replaced...the window for my bedroom was ordered wrong so a wait time on that as well...
my house is cold and the windows are very cold and you can feel the cold air come through but when the repair people came over I was told they are fine, yet I have had the slider replaced 2-3 times on the window..my backdoor would freeze shut and was told due to moisture getting in.. cannot fix had that looked into a few times,, for what I paid and the service,I could have gotten windows elsewhere for a lot less...I notice only good reviews go on website and most are not from Hamilton...I woud not recommend and even the stop on my back door has to be ordered..oh and the door size hole for the fixtures does not fit standard hardware , even the hinges are rusted and have been for years..

1 of 1 people found this review helpful.
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Company Response

Dear Barbara
I am very disappointed in your experience with us, I would be pleased to review your file and discuss your issues with you. I am the new operations manager for QSI Windows. I have listed my contact information below please call me and we can discuss your issues for further action.
Thank you in advance for your time.
Regards
John Bordenuk
Operation Manager
QSI Windows
[email protected]
1-905-575-8078 Ext 301

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about QSI Windows, Doors & Sunrooms

Founded in 1976 by owner Terry Bobiak, QSI Windows Doors Sunrooms has excelled in the home renovation business. Supplying and Installing QSI SMARTComfort Home Products with Employee based Installation TEAMS. Now also including Retractable Patio Awnings and Retractable Screens with the same great service and quality.
Consistently the recipient of the Consumers Choice Award and Readers Choice Awards.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl windows, Wood windows, Steel Doors, Fibreglass doors, Wood Entrance Doors, Sliding and Swing Patio Doors, Bow and Bay Windows, Casement, Awning, Single Hung, Double Hung, Single Slider, Double Slider, Fixed and Architectural Shape Windows. Sunrooms, Porch Enclosures, Retractable Patio Awnings, Storm Doors, Retractable Screens
SERVICES
sales, service, measure and installation all by employees, no sub-contractors
BRANDS
QSI SMARTComfort Windows, Lifestyle Sunrooms, Lifestyle Windows, Mastertech Doors, PH-Tech Doors, Martin Windows and Doors
STYLES
casement, double hung, slider, awnings, front doors, side doors, patio doors, garden doors, Sun rooms
SPECIALITIES
Custom made replacement home improvement products. Vinyl windows, patio doors, garden doors, steel entry doors, fiberglass entry doors, sun rooms, retractable patio awnings and retractable screens
WEBSITE
http://qsiwindows.com
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Debit,Cheque, Visa, Mastercard, Easy Pay Payment Plans OAC
MEMBERSHIPS
SAWDAC, Energy Star, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Installation Warranty, Non Prorated Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.