I wasn't very happy with this company. Here is my experience with them:
They quoted a rate of $49 for travel and said they charge by the job, not the hour, but couldn't give a price on the phone, then charged a whopping $289 in addition, just to replace a very small section of Poly B piping above the water heater. Plus GST for a total of $355.00 for this small job which took about a half hour to complete. The young repair man hauls out this huge price list in a big binder and points to one line item which is supposed to be the closest match to determine the price which had nothing to do with the time to repair, and of course I can't see the rest of the price list so I'm just supposed to believe him. Since I was out of hot water for 3 days preceding I was in a bit of a jam otherwise I'd have sent him packing but they had me in a corner The young guy that came put on some socks to protect the floors but then stood in water and tracked that all over the house. Quoted me over $450 to replace the small water shut off valve, I was astonished! The work was just OK, but it wasn't spectacular. I don't recommend this company, at all!