Kwik Post Decks & Fences

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Kwik Post Decks & Fences
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Reviews for Kwik Post Decks & Fences

Average customer rating:
6.5 10 (4 reviews)

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Quality Fence and deck  in Whitchurch-Stouffville
Quality Fence and deck in Whitchurch-Stouffville
2 reviews Whitchurch Stouffville, ON

Fence and Deck

Kwik Post has made my family happy. They have hard workers who are very knowledgeable in their craft and fully exlained the process and then followed through to our exact satisfaction! Would absolutely recommend to others.

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May Shie from Newmarket
May Shie from Newmarket
1 review Newmarket, ON

Fence and deck

We had this company did our fence back in summer 2011 together with our neighbor. Our family decided that we might do the deck at the same time as well. This turned out to be a bad decision. Their job on the fence was not bad at all. However we NEVER received a receipt for any service not for the fence nor the deck. The materials used on the deck is of the lowest grade and the stairs are very unstable. There are holes on the wood and even bent for few of them. We called couple times till almost December to have the stairs fixed. Got promised many times would come back to fix it but never. Eventually we fixed this ourselves.
Overall, their work on the fence is ok. But just make sure you have the receipt from them when you pay. Totally not recommended on deck. After all, they should only be working on fence.

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Harry Tran in Bradford
Harry Tran in Bradford
1 review BRADFORD, ON

backyard Fence

Not recommend, some posts were dig 3 ft deep not 3.5 ft as promised, and some were only half filled with cement the rest was soil. A few posts have big crack from top to bottom. My house was 43ft according to builder and my survey, after fence built, only 41.5ft in including the posts. So they did not measure carefully according to the survey i gave them at the beginning. Serge is not upfront guy and will not recommend this company for anyone. Although all his workers are very nice guys.

***UPDATE: since Kwik-Post decived to reply i have something more to add:

- I did ask for a discount because when he came to get the survey from me, i asked him and wanted to talk about a discount since his original price $27/linear ft is higher than a few contractors came by to give quote anyway (same specs, same materials), he clearly told me "Everyone is gonna get a discount", so i thought he wanted to talked after the fences done so he would see what he can do, depend how many houses he does in the neighbors so he can give everyone a little bit discount. But in the end, he wanted the full $27/lnft and told me that is the discount price already. If i knew that, i would not ask for a discount again after or even pick another reputable contractors in the area for less.

- I also indirectly helped Kwik-Post to get more business by convinced one of my next door neighbor to do the fences which later result in a few more of his neighbors join in. But in the end he flat out refused any discount that he promised, which show he is not up front guy.

- I did asked him about paying by cash if he can give a break on tax (fact is, many people ask to pay cash if they can save some money) he said no, i said okie. Then i asked i want to pay with credit card, he said he only take cash or cheque. I did not know this but i gave him a Cheque anyway(not a penny less). And, i want my payment in bank record so he cant hide it from CRA either. The fact is, Serge claims, he is 42 yrs in business ( pretty long) and build 300 houses/year (not so small business) and does not have the ability to accept Credit card payment also make me wonder?

- About the wood cracks, smalls cracks are okie, but upto 1cm (or 0.39 inche) cracks from top to bottom on many posts in the pictures, that is not okie or if that okie for Kwik-post, i have to say i would have to question your quality standard.

- About my property measurements after fence built, you said on your respons: "we found all the survey metal stakes in the correct places according to our measurements", so i gave you the survey, which clearly print my rear property line is 13.10meter (or 42.9790026ft). After fence built it is only 41.5ft including 3 inches from each posts( 6 inches total) that is 42 ft, so where is my 0.97ft went? Either you did not measure at all or i have to question your ability to measure a straight line. I did asked you about this issue and you told me to take it to my builder or hire a survey guy which gonna cost me at least $700. So is that your solution to your mistake?

- If my neighbors were there when you do your works they would not be happy like me.

- Now if you can (as you claim you do quality works), please come back and fill a few holes which has 1 ft of soil on top instead concrete as it should be. You know which holes since you were the one setting the posts, you knew but still decide to leave it done sub standard like that.

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1 of 1 people found this review helpful.
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Company Response

In responce to your comments; it is a shame that you are not satisfied with my work, but you failed to explain that you asked for extra discount after the job was completed and is was time to pay even though the neighbours, you and I agreed on one price. You wanted further discount and to pay by credit card which I had already explained to everyone at the meeting that I don't have that facility - payment could only be Cash/Cheque and then you made a comment that you didn't want to pay the Taxes! I then told you there was no further discount and that you must pay by Cheque so that I had a Bank record. With regards to the cracks in the wood, I did explained to everyone at the meeting that unfortunately wood does crack and split (any Lumber yard will also explain this to you). With regards to the measurement of your yard, we found all the survey metal stakes in the correct places according to our measurements. All your neighbours sharing your boundaries paid me in full and are very happy with my work (3 of your neighbours are in construction industry and they understand the ins and outs of building fences & decks). For your info: I am 62yrs old and have been in contruction for 42 yrs. Any minor complaints directed to me, I fix before leaving the site. Therefore my Homeowners are satisfied and 85% of my business is on referral and repeat business.

Richard & Sandra in Bradford
Richard & Sandra in Bradford
3 reviews Bradford, ON

First Review



Our home is in a new subdivision and all the neighbors decided to put a fence up. Serge was reasonable and a hard worker along with his crew. He told us exactly what he was going to do (ex. how deep, what wood material, size of the post etc.). I would definitely recommend him to all my friends and family. He also does decks and basements as well. Great job!

1 of 2 people found this review helpful.
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