I would like to thank Cary and his professional crew for their prompt and thorough job of removing the bed bugs that I only knew I had by the bite marks on my arms. I couldn't see them anywhere but I knew they had to be there hiding which kept me very anxious and sleepless at night for the last 2 wks. I couldn't take it anymore and called the property management of my condo who referred me to Cary. Thankfully he booked me in right away because I couldn't take living like this any longer. I don't understand how some people live for months or even years like this. For me it was about 2 or 3 weeks. I was worried about the high heat that they use and that it might damage my stuff. Cary reassured me that they improved their equipment. They came in yesterday morning exactly when they said they would, answered all my extra questions and concerns, went ahead and did their job while I went to work and they were done in the afternoon sooner than I expected. They were very nice and very professional. They were careful of my things which I was really concerned about. There were no dirt marks on my walls or curtains. In fact, my curtains looked like they were professionally pressed with no wrinkles after the treatment. My furniture were all intact and placed back to their original positions. The other thing that I liked was that their service is non-toxic. You can go back to your home right away without worrying about breathing any toxic fumes or your pets getting ill from licking awful chemical sprays. The only fault I would say is that the intense high heat will do some slight damage to interiors. I found a small paint crack in the wall and a small section of the baseboards got slightly unglued. It's nothing major just short of perfection. I'm a perfectionist and so I notice these things. They give you 90 days warrantee for their service but to be honest I hope that I won't ever need it. I would highly recommend them because of their quality service. They are great. Stop your suffering and call them!