We hired this company twice. The staining of the stairs the first time was done well and on time. The painting of the risers and trim was done at a later time and was an ok job.
There was some miscommunication on the total cost of the job, which ended up costing me a couple of hundred more than the price we thought we agreed to, but Fred worked with us to rectify the situation,
The 2nd time was when we moved to a new house and hired them again to do a few projects in the house. The experience with the stair staining the 2nd time was horrible. They did not do a good job and despite promises to come back and fix it, they never showed up. Calls were ignored and now we have to pay a lot more money to fix the issues that they screwed up. They did not even finish the job as we agreed and claimed we did not mention staining the handrail and the risers.