Stairs 2 U

Stair Builders
Mississauga ON L5E 1H8
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82%

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Reviews by rating (past 12 months)

Reviews for Stairs 2 U

Average customer rating:
8.3 10 (30 reviews)

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Andy from Oakville
Andy from Oakville
1 review Oakville, ON
10/10

Staircase refinishing

We had our staircase refinished in August 2013 - Including bannisters & spindles removed, painted and reinstalled + carpet removed from risers and treads, then painted and stained. Matt and his partner were always on time and the cost came in on budget. They also recommended against 2 stains we'd chosen which would have negatively impacted the look. We're very pleased with the outcome especially as the dust and intrusion, while always there, was far less than we'd expected.
If you're considering a similar project as ours remember that builders carpet covers a lot of things including noise, creakiness and wood ans stair imperfections so when you remove it the end results will never be perfect.

1 of 1 people found this review helpful.
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Star Lippay from Oakville
Star Lippay from Oakville
1 review Oakville, ON
10/10

Main Stairs & 2 stairs in bedroom

Matt and Ted were a pleasure to have in our home. They were here every day for a couple of weeks. They replaced our carpeted spruce stairs with beautiful stained oak. Matt custom made the banisters because we did not like the manufacturer options. We chose iron posts - he brought over 10 to choose from. We LOVE our stairs. We intend to have Matt & Ted lay the hardwood in all of our bedrooms as well.

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karoline from Mississauga
karoline from Mississauga
1 review Mississauga, ON
10/10

main stair (foyer)

thanks and gratitude to 'stairs2you' for doing a great job
on my home, the stair work was percise, and finished on time!!!
lookes great, especially thank you for your accuracy as well as professional suggestions
Karoline & Mark

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tina from Mississauga
tina from Mississauga
2 reviews Mississauga, ON
10/10

stairs

Matt and his colleague were prompt, polite and professional. They did excellent work. I am very satisfied with the finished result. I would most definitely recommend Stairs2U to my friends and family.

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Doug Roberts from Mississauga
Doug Roberts from Mississauga
1 review Mississauga, ON
10/10

stair spindles

Matt from Stairs 2 U was fantastic! The job was completed on time, with minimal mess, by a skilled craftsman who arrived on time each day. The job was completed EXACTLY as Matt described it to us during the consultation. Thank you Matt Gula, we love our new staircase look!

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Brent from Burlington
Brent from Burlington
1 review Burlington, ON
8/10

New Oak Stairs and Oak Railing System

After contacting 3 different companies for an estimate, Matt was the only contractor who came for an on site estimate. We required about 7 stairs to be done and 2 separate railing systems. Matt provided us samples and drawings of what we wanted and was willing to negotiate his price to accomodate our needs. The project took about 2 weeks to complete, and Matt was able to start about 3 weeks after we met him. Even when the project was complete, we wanted to change the height of our railing posts, so we contacted Matt and he gladly complied with our final request. This is the first thing you see when you enter our house and all our friends and family love the new entrance way. I know the railing is safe and secure now, and was glad with my decision to choose Matt and the Stairs2U service.

1 of 1 people found this review helpful.
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Jean from Oakville
Jean from Oakville
2 reviews Oakville, ON
8/10

refaced Staircas and installed new railings and banister

I have to say the service was top notch, the finished stairs and railing look wonderful and we couldn't be happier with Matt and his team. He delivered quality service in the time he frame he promised. I have already recommended Stairs 2U to others.

1 of 1 people found this review helpful.
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Mike from Oakville
Mike from Oakville
1 review Oakville, ON
0/10

Stairs and wood floors

These guys have no pride in workmanship. Really bad work that I had to keep telling them and then all the excuses I had to hear. The work is sub professional. They claim on the website many things not one was evident in doing the work.

1 of 1 people found this review helpful.
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Company Response

WE NEVER DID THIS WORK STAIRS2U HAVE NO ANY EVIDENCE OF MIKE FROM OAKVILLE IS MISTAKE ! or competitors ?
Privacy policy: Do not include a person's last name or personal information (ie address, phone, email) in your response.

Av8tor from Etobicoke
Av8tor from Etobicoke
1 review Etobicoke, ON
0/10

Stairs Refinished and Hardwood Floors Installed

Dont use these guys. They were a month late, his kids do most of the work (drank all the beer in the fridge - although he did offer to pay for it) and he is usually at another job site. The stairs look great, but creak so loudly that the baby wakes up anytime someone uses them. The floors are uneven with the fireplace hearth (they installed the subfloor), there are loose boards, creaking uneven spots on the floor, and I am convinced that I will have to redo the floors in 5 years or less. With constant calls to them to fix the problem, I'm told that they have other projects and no time for me, and that they have done the best they can, I am on my own. Yet another con job from so called professional contractors. Be aware.

3 of 3 people found this review helpful.
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Company Response

Stairs2U did a stair case reseeding old one - no possible to fix creak.All was done well accept no any problems All paid.
Owner supply beer I not agree - helpers students drink some Yes - but owner offer to then and he drink with them - kids was 22 years old? Flooring- poor laminate cheap flooring - sub floor up and down - no leveling - we tray the best we can . Owner know and accept and pay all at all with satisfaction . After problems come ups . We cant fix this flooring is only way to change up grade to leveling all sub floor , apply 1/2 plywood and install more solid floor in main traffic area - we are not specialist in laminate flooring - we tray the best - sorry.

J in Burlington
J in Burlington
3 reviews Burlington, ON

First Review

5/10

Banister

Had an old metal railing and spindles removed for a new wooden one. About 15 feet of railing, 21 spindles, 2 posts.

Matt and Ted were punctual and completed on time for the agreed price (no hidden costs).

We weren't given any options other than stain colour, we had to investigate ourselves and request things (i.e. post shape, railing shape, spindle pattern).

I would have expected closer attention to detail:
- main railing had a noticeable machining mistake in it (I had to request it be removed and a new one put in)
- one of posts is slightly crooked to naked eye
- a nail in one of the spindles had gone through the railing
- un-sanded spot on one of the post.

1 of 1 people found this review helpful.
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