We worked with Ted from Handyman Matters on a bathroom project about 2 years ago. I've waited a while to post this review as we've since completed another project and wanted to compare. The project started ok. We found out shortly after that the project began that it had been sub contracted out to an individual who was quick to let us know that he wasn't an employee of Handyman Matters. That was ok but within a few days of beginning the project he start showing up late, working short hours(i.e. 3 or 4) or simply not showing up at all. We made Ted aware of this problem which he claimed he was unaware and had expected him to be there working full time. The problems persisted, we kept Ted infomed, nothing changed and tensions arose between Ted and the subcontractor and we were caught in the middle. There were inapporpriate remarks and discussions from the subcontractor about compensation and such. The sub contractor asked us not discuss any problems with Ted and so forth. We were half way through a project and stuck in the middle. Extremely unprofessional and uncomfortable all around. The workmanship on the job was by and large good, and we have few complaints in that regard. The project of course went on much longer than projected and we were asked to pay more money after the fact. Haveing found Handyman Matters on Homestar I felt it important to pass our experience on. Ted aknowledged the difficulties and told us he'd never hire that subcontrator again. Little consolation for us. Indeed we would never hire Handyman Matters again, nor could I recommend them to anyone else.
- Approximate cost of services:
- $12,000.00