California Hardwood Flooring

Floor Retailers
OAKVILLE ON L6L
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98%(42 reviews)
99%(14 reviews)
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California Hardwood Flooring
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Reviews for California Hardwood Flooring

Average customer rating:
8.7 10 (15 reviews)

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DL
DL
0 reviews Oakville, ON
0/10

Sanded 3 1/4" oak Hardwood Floors

I would not recommend their service for sanding existing hardwood floors. Should you do so, I recommend retaining a holdback for completion of work and reparation of damages. They do not follow through on their expressed commitments to repair damage created by them even with acknowledgement.

Approximate cost of services:
$6,000.00
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Kathryn in Oakville
Kathryn in Oakville
1 review Oakville, ON
10/10

Love my new floor

Bart and his helper just finished installing hardwood throughout our main floor. My husband and I are very happy and would recommend California Hardwood Flooring without reservation. They did a fantastic job.

Approximate cost of services:
$7,000.00
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svanrassel in Etobicoke, Ontario Canada M9W6L4
svanrassel in Etobicoke, Ontario Canada M9W6L4
3 reviews Mississauga, ON
0/10

Hardwood floor refinishing

If I could give a zero star rating, I would. I paid California Hardwood to refinish my American Cherry hardwood floors in March 2018. To start, they left stain all over my built in cupboards and on baseboards. There were also spots that looks like they had been over-sanded. By July, I had noticeable ridges all over my floors where wood filler was popping up between the boards. With winter here again, there are now cracks with the wood filler breaking up. When I reached out to Bart at CH, he came to look and said it was humidity related and there was nothing he could do. The humidity in my house ranges from 30% in the winter to 50% in the summer according to my two digital hygrometers. I have done a lot of research online and spoken to some hardwood experts who looked at pics of my original floors (which had noticeable spaces between the boards). Because the humidity is lower in the winter, the boards shrink and there may be spaces. Then, in the summer when the humidity is higher, the boards expand. CH should have noticed that there were big spaces in March when they did the floors and the humidity was 30% and explained to me what could happen if they used filler in every one of the spaces and what the options were. My floors look awful. Spend your hard earned money somewhere else!! Very disappointed with the work and the response.

Approximate cost of services:
$11,000.00
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Company Response

Dear svanrassel
First of all we haven't use any stain on your flooring, so it is impossible to leave any stain in cupboards and baseboards (we used just wood sealers and natural finishes).
Second, you didn't want to remove us any baseboards, what is strongly recommended during the refinishing process (removal and re-installation of the baseboards costs extra money).Third, even if we dirty the baseboards, you should tell us, we are always happy to come back and clean it.
Regarding the flooring: what is happened with your flooring is typical "hardwood cupping", what I told you when I visited your house in September (refinishing was done in March). Cupping occurs when the edges of a board are higher than its center.Cupping can occur due to excessive moisture which causes the wood flooring to swell, crushing the boards together and deforming them at the edge, that is why the wood filler was popping up between the boards.It may happen when you went on vacations for two weeks and you may shut down your AC (or AC may shut down for few days by itself), this year summer was very hot and with very high humid.
Anyways, we agreed that you will call independent, certified, hardwood flooring inspector and I know that he was in November in your house for the inspection. We agreed that if the hardwood flooring inspector would say that we, California Hardwood Flooring, had done anything wrong, any mistake, we would fix it for free.

YOU HAVEN'T CALLED US SINCE NOVEMBER!!!

Bart
California Hardwood Flooring.

P.S.
We are doing refinishing for more then 12 years and never happen that after few months, after the refinishing processes was done, "hardwood cupping" occurred.
It is not a coincidence that "hardwood cupping" started during the hot, very humid summer.

Lenka
Lenka
6 reviews Oakville, ON
10/10

Hardwood Floor Refinishing

We used Homestars to narrow down our choice of hardwood contractor. We met with a few contractors but decided to go with California Hardwood Flooring (CHF). It was absolutely the best decision. CHF correctly convinced us when providing our quote that, although it was slightly more expensive, a complete refinishing job was necessary on our 20 year old floors rather than just a screening which was suggested by others. CHF were correct - our floors turned out beautiful - they look totally brand new. Andrew, Bart and their team were professional, punctual, and paid attention to every detail including completely cleaning up at the end of each day. We were very pleased with the entire experience and very highly recommend California Hardwood Flooring.

Approximate cost of services:
$2,500.00
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Ruth from Oakville
Ruth from Oakville
1 review Oakville, ON
10/10

Hardwood installation and staircase renovation

Once again Andrew and his team provided excellent service and work on the hardwood installation, the third time we have used California Hardwood Flooring, but the staircase renovation too. Thank you and congrats on another great job Andrew!

Approximate cost of services:
$0.00
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kate from Oakville
kate from Oakville
1 review Oakville, ON
10/10

Hardwood flooring

California Flooring is a wonderful family business located in Oakville. The customer service is outstanding and the workman ship is amazing. The knowledge that this business has to offer is amazing and will help you find the perfect hardwood for your home. This husband and wife team are |PERFECT! You will never make a mistake with CALIFORNIA FLOORING!

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Geoff from Oakville
Geoff from Oakville
4 reviews Oakville, ON
10/10

Hardwood Flooring Refinishing and Installation

I have used California Hardwood Flooring on 3 occasions. I purchased hardwood flooring and installed it myself. Andrew delivered the hardwood and brought it up the stairs and into my home. He gave me some useful tips which definitely helped!

I used their services to refinish the ugly red coloured floors our first home came with and they custom stained them a special colour that they made for me. They made me some extra stain at no charge and I stained the railings and stairs with the same colour. My wife and I went away on vacation and we gave them access to our home, when we returned the hardwood was finished!

Finally I have used them in my new home to install new hardwood in the upstairs of my new home. They installed all of the wood in 2 days (entire upstairs floor) and came back and did the quarter round in half a day. We are very happy and the floors have NO SQUEAKS!

Ulla is always in the shop and very friendly! I would recommend California Hardwood Flooring and will use them again on our next flooring project!

Approximate cost of services:
$7,500.00
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Gerry Aiello from Hamilton
Gerry Aiello from Hamilton
1 review Hamilton, ON
10/10

Hardwood Purchase & Install & Stair Refinishing

After spending several months looking for a contractor to install over 2000 square feet of hardwood in our home we decided to choose California Hardwood Flooring. It was one of the best decisions we ever made. We purchased all the hardwood from them and they installed all the flooring and refinished my circular staircase to match the floor. The finished job is fantastic and quality of work is incredible. I would recommend California Hardwood Flooring to anyone considering buying and/or having hardwood installed. They are truly professionals. Great Work!!

Approximate cost of services:
$15,000.00
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Gillian McIvor from Oakville
Gillian McIvor from Oakville
2 reviews Oakville, ON
10/10

Hardwood Flooring

Extremely happy with the work done by Andrew and his team. From choosing the wood to installing it room by room, Andrew was punctual, tidy, knowledgeable and the end result was exactly how we had pictured it. I would highly recommend Andrew and his company to anyone looking to have hardwood flooring installed. He is the best.

Approximate cost of services:
$36,000.00
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Herb from Oakville
Herb from Oakville
2 reviews Oakville, ON
10/10

Hardwood Flooring, Staircase Staining

We contracted California hardwood floors to install hardwood floor on our entire main floor, sand and re-stain our staircase, and provide new baseboards and door casings.

Andrew and his crew were very professional and friendly. They handled the entire scope of the project themselves, meaning no sub contracting, from demolition to install. It was a lengthy project, and the appropriate time was taken to complete it correctly and professionally. Of particular note was Artu's diligent and detailed work on the stairs.

Also, Andrew came back himself to complete a few minor touch ups.

I highly recommend California Hardwood Flooring

Approximate cost of services:
$24,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about California Hardwood Flooring

California Hardwood Flooring is the leading provider of full-service residential and commercial flooring and stairs. Our flooring selection offers you the greatest choice of solid pre-finished, unfinished, engineered hardwood floors and laminates available on the market. Visit our showroom to see over 40 wood speces in over 500 colors from ...
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