I thought a long time about submitting this review as I know a company can win or lose business by them. Jeff can be charming and friendly but he has taken the $$$ I paid him in good faith, and essentially disappeared. Although my project started out well, it is now 10 wks into a 1-2 wk project, Jeff has become increasingly difficult to contact and impossible to get to come to my house to finish the project and fix the mistakes. All I have heard are weak excuses: car trouble, too much rain, too far out of town, too busy getting ready for his holiday, the work was complimentary anyways, the leaks in my basement were caused by someone else, I am getting more than $10k of work etc etc. The results to date are the shower arms aren’t attached correctly, work is unfinished, the installed shower is splashing all over the place, there is a leak in the basement, etc and I am very curious as to why my brick wall was plugged with toilet paper.
He totalled 5 no-shows after confirming appointments.
1.Jeff recently appeared and refused to do any work until I had agreed to a new illegal condition: I accept his nonsense that any further discussion equalled me voiding the warranty. Considering he owes me money, goods and services I refused and he left my home. This allows him to respond to my negative reviews such as this one by saying I *chose* to void the warranty--no Jeff, I *choose* not be a victim of your attempted extortion.
2. Luckily I had seen this response previously on his multiple negative reviews from his previous companies that are no longer in business.
3. His disgraceful remarks about my late husband were completely inappropriate, I would like to acknowledge he apologized shortly after via email. It was shocking and threw me off my game mid-discussion though.
3. I had another contractor come in to make urgent repairs to a) basement leak and b) temporary work to help slow the damage an ongoing splashing shower is causing. He also pointed out to me several areas of low quality work such as uneven tile work and misaligned vanity.
4. Jeff has been threatening me with a $25k lawsuit every time I write a review he doesn't personally like. This brings me up to $100k.
5. See you in court.