We had our furnace/air installed after ordering from Tamim about 3-4 months ago. Last week, We ordered some furnace filters from him. Thomas came to deliver them, and instead of just handing over the box at the door, he asked if we needed help/instructions on how to replace it.
We accepted his help and after giving us instructions, he opted to check our thermostat so see if everything is running fine. While doing that he discovered that the humidifier was not connected to our thermostat, and immediately proceeded to fix that without even us asking him to do anything. He also corrected a few things at the thermostat which we would have missed completely.
Thomas went above and beyond his job to make sure that we were informed and happy before he left. Great service. I would recommend them to all my friends/family in the future.
- Approximate cost of services:
- $0.00
- Company Response
We thank you for the kind words. We are very pleased that everything went well and you received the filters on time and instructions on how to replace them. Please do let us know if we can be of any help to your and your family and friends in the future.