Northern Comfort Windows & Doors Ltd

Windows & Doors Installation & Service
556 Bryne Drive Unit #7 Barrie ON L4N 9P6
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Windows & Doors Installation & Service
Northern Comfort Windows & Doors Ltd
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80%

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Reviews by rating (past 12 months)
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Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Northern Comfort Windows & Doors Ltd

Average customer rating:
9.2 10 (892 reviews)

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Francis in Bradford
Francis in Bradford
0 reviews Bradford West Gwillimbury, ON
10/10

New window installation

Andrew, Rob and Brady arrived within the promised time block and completed our new window project on time. Our new windows look great. Andrew explained how to remove them for cleaning and answered our questions knowledgeably. They cleaned up both inside and outside after installation. We are very pleased with the installation service that we received from this crew.

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Company Response

Hi Francis,

Thank you so much for taking the time to post a review! We are so happy to hear that you are pleased with your installation service.

We appreciate your business very much
NC

Chad in
Chad in
0 reviews Pefferlaw, ON
1/10

8 Windows and 3 doors to install and almost an equal number of mistakes

Northern Comfort was very good from a sales perspective. They sold us on the quality and benefits of their manufactured windows and doors, but that was the ONLY thing they have done well. On our order of 8 Windows and 3 doors to be replaced and installed, it took them 8 months to measure and re-measure our windows and doors twice only to deliver the wrong sizes for ALL of them requiring them to be returned and re-manufactured. 1 more month for the right sized windows (mostly) to be installed. The 4 man crew we were told were installing them (their best) ended being a two man crew where only one guy did any work, and the other was unable to communicate in English or French. It is now 10 months and we still do not have our last door installed, and they are yet to replace one of the other doors that was damaged prior to its installation. We still have trim off one of our windows because our "4 man specialized crew" couldn't replace it since the window measurements were STILL not completely correct.
I hope others have had a better experience, but none of the friends or clients I have spoken with have been satisfied with their work or customer service.

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Company Response

Hi Chad,

Thank you for taking the time to post a review. We are sorry to see that we have fallen short of expectations. Would you kindly contact Amanda at 705-733-9600 x 5101 so we may discuss further?

Thank you,
NC

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Front Door

Larrys crew arrived on time and set out to work immediately.
Obviously had expertise as the entire job went like clockwork. Finished in good time.
Work was done in a very clean, courteous, and professional manner.

Very, very pleased!

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Company Response

Thank you so much! We appreciate your business

Have a great day.
NC

Front Door  in Barrie
Front Door in Barrie
0 reviews Barrie, ON
8/10

Front door

I want to say the 2 guys that installed my door did an amazing job, very professional, and very friendly. They called before coming and cleaned up everything. Thanks guys for the install , great job

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Company Response

Thank you so much for the feedback! We are so pleased to hear that everything went smoothly for your installation. We are so fortunate to have some of the best crews in the industry doing installations for our customers.

We appreciate your business!
NC

Avalon in Barrie
Avalon in Barrie
0 reviews Barrie, ON
8/10

Bedroom Windows

The two windows that were changed were originally 17” and the new windows are 36”. The installers were great. They cut out the drywall and the siding perfectly. They also created new dolls that look fantastic. The windows looks great. I still need to clean the windows to ensure no problems but they look great.
Thank you

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Company Response

Thank you so much for taking the time to write a review. We are so pleased to hear that everything went well and you feel they look fantastic.

We appreciate your feedback and your business very much.
NC

Private User
Private User
Private User reviews Toronto, ON
9/10

Front door replacement.

I was impressed with the sales gentleman and the installation men Larry and Craig. However the office staff didn't get back to me in a timely manner. I called 4 times and left three messages without a response. It took 5 days from my first message for them to return my call.

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Company Response

Hi Amanda,

Thank you for taking the time to leave us a review. We are happy to hear that you are impressed with sales and install and we appreciate your feedback about the office. From time to time, our phone lines get very busy and despite making every effort to respond to all calls as quickly as possible; there are challenges from time to time. We are always striving to improve and will make every effort to ensure this is not an issue for clients moving forward.

Thank you again, we appreciate your business
NC

Carol G in Barrie
Carol G in Barrie
0 reviews Barrie, ON
7/10

Patio door +3 windows

Larry and Curtis were very easy to work with.
The install had some challenges but overall fantastic, clean and looks great. They kept me in the loop throughout the day which I appreciated.
The company itself had a few hick ups as far as getting the proper door to the site and required parts to finish the job. It will take three visits rather than one to complete everything.

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Company Response

Hi Carol,

Thank you for your review. We are happy to hear that despite the challenges that the crew was able to get you taken care of. The challenge with an in-stock sale is that sometimes it requires a little modification, however we will take care of the service item for you as soon as possible. We appreciate your patience and your business very much.

Thanks,
NC

Dan Shanahan in Barrie
Dan Shanahan in Barrie
1 review Barrie, ON
10/10

Window Door

Installers very professional able to solve problems on the run .Would get the Team back again to do more work. In conversation very knowledgeable in what the Team was doing .

Thanks ,
Dan Shanahan

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Company Response

Hi Dan,

Thank you so much for your review. We are so pleased to hear that the installation went well! We appreciate your business.

Have a great day,
NC

AB_Hockley in Mono
AB_Hockley in Mono
1 review Mono, ON
10/10

Window replacement

I previously had windows installed by your company & was very happy with the product & service. I just had another 7 windows installed & requested the original installers (Paul & Matt) because they did such a fantastic job - great guys! The sales rep Ghazal was also great to deal with & was very helpful. Hoping to have some doors replaced in the near future and will look forward to dealing with the Northern Comfort team again. Thank you all. AB

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Company Response

Hi Anita!

Thank you for taking the time to post a review. We are so pleased to hear that you are happy with your products, sales and installation experience. We look forward to helping you out with your door replacement in the future!

Thanks again,
NC

Private User
Private User
Private User reviews Barrie, ON
8/10

Window installation

Replaced all windows in our home. Older cottage so install was tricky. The installers were wonderful and very professional. They took their time and made sure we were happy with each window. We feel we got good value for our money. We would use this company again.

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Company Response

Thank you so much for taking the time to post a review. We are fortunate enough to have some of the absolute best installers in the industry with us here. We are so happy to hear that you are happy with your installation and your windows.

We appreciate your business very much.
NC

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northern Comfort Windows & Doors Ltd

Northern Comfort Windows & Doors is a proud, Canadian, family-owned and operated business.

Established in 1998, Northern Comfort & Windows has now installed thousands of high energy efficient doors and windows throughout York Region and Simcoe County. The staff at Northern Comfort understands your home is your most important investment.

When you choose Northern Comfort for your replacement window and door needs, you can be confident you’ll receive expertly installed windows and doors with a lifetime warranty at reasonable prices.

“WE TREAT YOUR HOME LIKE OUR OWN”

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Bay Windows, Bow Windows, Casement Windows, Sliding Windows, Shaped Windows, Fixed Windows, Greenhouse Windows, Entry Doors, Patio Doors, Garden Doors, Storm Doors, Garage Doors and Exterior Shutters.
SERVICES
Estimates, Installation
BRANDS
Armor, North Star, SkyReach, Sunview, KV Doors & Windows, Tru Tech, Nova Tech, York Aluminum, Amarr, Reliance, Vinylbilt.
SPECIALITIES
Windows & Doors
WEBSITE
https://www.northerncomfortwindows.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque, Money Order, Financing
MEMBERSHIPS
Sawdac, Chamber of Commerce, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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