Northern Comfort Windows & Doors Ltd

Windows & Doors Installation & Service
Barrie ON L4N 9P6
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Windows & Doors Installation & Service
Northern Comfort Windows & Doors Ltd
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83%

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Reviews by rating (past 12 months)

Reviews for Northern Comfort Windows & Doors Ltd

Average customer rating:
9.1 10 (909 reviews)

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Steve M
Steve M
0 reviews Newmarket, ON
10/10

Windows and doors

Northern came and replaced all windows and doors. I have worked in construction all my life and I have never seen such excellent workmanship as well as a very quick and clean installation. These installers were beyond excellent. Thanks for taking such good care of us.
Steve M

Approximate cost of services:
$12,000.00
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Private User
Private User
Private User reviews Creemore, ON
0/10

Front Door

Shockingly bad experience. Installers were bad, product was bad, support was bad. Avoid them at all costs.

Approximate cost of services:
$4,000.00
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Debbie Taylor
Debbie Taylor
1 review Barrie, ON
10/10

Front entrance & garden door

Great service from start to finish. Good workmanship, polite all done in
one day and cleaned up after work was done.
Quick quote for new windows 2022.

Approximate cost of services:
$4,300.00
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Marco in Toronto
Marco in Toronto
0 reviews Orillia, ON
9/10

Windows & Door

Great crew! Transparent & upfront. Had solutions to problems & gave options. Crew had a positive attitude. I would use them again.

Approximate cost of services:
$8,000.00
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Frank in Toronto
Frank in Toronto
0 reviews Toronto, ON
1/10

Patio door

I had install two patio doors at Barrie Ontario back 05 29 2015 after few years the glass fog up contact them 0ct 2019 and February 2020 they respond because the COVID 19 lockdown where unable to reply two month later they Order the Parts waiting to arrive Just a delay I find out the company sold,

Approximate cost of services:
$1,125.00
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Miss Prissy in North York
Miss Prissy in North York
1 review Toronto, ON
0/10

New windows for entire house

BUYER BEWARE... This is probably the worst company I have ever dealt with. I had a horrific experience. The measurements were wrong which left me with a plastic window for weeks. Wrong measurements were taken multiple times. One window had to be measured 3 times because they sent the wrong size. They left a mess on my floors and debris all over the place. Management was horrific to deal with. They promised to make up for it with a discount and then when I called about the discount they threatened collections on me if I didn’t pay the full amount. Please keep in mind I never held back payment or refused to pay. This is after they had promised to compensate for all the errors and taking longer than a year to complete the project. None of the staff took
any ownership. They made promises just to keep me from calling and then claimed they never agreed to any discounts. It’s taken me a year to finally write a review because I was mentally and emotionally exhausted after dealing with this company. I’m disgusted at they way they do business. I could go on and on, however this is a summary of what happened. DO NOT PURCHASE FROM THIS COMPANY.

Approximate cost of services:
$20,000.00
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Company Response

Hello Missy,
We are very sorry to hear about your experience, we would like to discuss this further with you, please feel free to contact our Customer Care Specialist at 647-484-0054. Thank you, and we look forward to hearing from you!

Csaba
Csaba
4 reviews Barrie, ON
0/10

3 windows and Front door

Never deal with Northern Comfort Windows & Doors in Barrie. Their service level sucks beyond words can explain. After spending almost $10k in windows and a new front door which has a scratch on the bottom and still to this date waiting for them to repair since August 2019 and being promised time after time someone would call me back and they never do and getting a little frustrated with them after being told today that the paint will be dropped off and I as the homeowner would have to paint it myself made my blood boil and they tell me I am rude?? Of course I raised my voice after they said to wait another two days from someone in service would call me back, 5 months waiting and they have a 24 hour policy to put a claim through for damages, I have yet to find that on my invoice where it states that. All they took was my money and ran, and the sales rep earned his commission which him too did not help me what so ever, just brushed it off. This was the first and last time I use them and I will never refer them to anyone. Stay AWAY.

Approximate cost of services:
$10,000.00
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Company Response

Hello Csaba, Thank you for sharing your experience with us, we are very sorry to hear about your frustration. We will bring this issue up with our management team and we will be in touch to help resolve the issue at hand. Thank you.

EL in Barrie
EL in Barrie
0 reviews Barrie, ON
10/10

Windows’ service

Northern Comfort installed 18 windows in my house last year.
Recently I noticed problem with two windows. I called the company and made a service appointment.
A specialist name Daniel arrived to my house on time.He was polite, pleasant, professional. He fixed a problem of windows in no time, no mess, before he left he asked if all the other windows had any issues. I told him two windows were intermittently hard to open, he made some adjustments to fix the problem.

Approximate cost of services:
$0.00
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Company Response

Hello EL, thank you so much for reaching out to us, it was a pleasure to help you with the service issues. Thank you for your kind words about our team, and we will be sure to send this Daniel's way. Thanks again, and please let us know if there is anything else we can do for you. Thanks!

WM in Barrie
WM in Barrie
1 review Barrie, ON
0/10

Avoid Northern Comfort Windows and Doors!

Ordered windows from a salesperson that had limited knowledge of the product. They could not meet the sound rating that I was looking for and contract was cancelled. After numerous attempts, and promises from managers that left the business since, there has been no resolution, no refund of a deposit of over $2k. They have done no work in my home, they have no contract, and they sent my "outstanding balance" to a collection company for windows that were made in error.

Approximate cost of services:
$2,600.00
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Company Response

Hello, thank you for reaching out to us, we do apologize for the experience that you have had and are pleased that we were able to reach an agreement. Thank you.

judy Winstanley  from Innisfil
judy Winstanley from Innisfil
3 reviews Barrie, ON
10/10

Northern Comfort Windows and Doors provides great service and products

Northern Comfort replaced every window in our house including patio doors and the front door; couldn’t be more pleased. Barry was an amazing sales rep and was always there for us if we had any questions or concerns, he always gave us the information we needed. Our dog Katie loved him and she’s not like that with most people. I would absolutely recommend them.

Approximate cost of services:
$15,000.00
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Company Response

Judy thank you so much for taking the time to review us! We'll be sure to pass your kind words on to Barry (the dog whisperer). We hope you enjoy your windows and patio doors for years to come!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northern Comfort Windows & Doors Ltd

Northern Comfort Windows & Doors is a proud, Canadian, family-owned and operated business. Established in 1998, Northern Comfort & Windows has now installed thousands of high energy efficient doors and windows throughout York Region and Simcoe County. The staff at Northern Comfort understands your home is your most important investment. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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