Northern Comfort Windows & Doors LTD

Windows & Doors Installation & Service
556 Bryne Drive Barrie ON L4N 9P6
HomeStars  >  Windows & Doors Installation & Service in Barrie  >  Northern Comfort Windows & Doors LTD
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
92%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
74
2
13

Reviews for Northern Comfort Windows & Doors LTD

Average customer rating:
9.5 10 (763 reviews)

Sort by

Private User
1 review Barrie, ON
10/10

We ordered two replacement windows through Rob, windows took a little longer than expected to arrive and be installed, but now they are in and seem great so far.

John and Brian completed the installation and they were great. Very courteous, friendly guys and had the place cleaned and tidy once the install was done. Great work!

Was this review helpful?
Company Response

Thank you for your review, wonderful to hear the positive feedback on John and Brian! Enjoy the new windows!

chappy_52
1 review Barrie, ON
10/10

Very professional, and cleaned up all the mess. I would recommend them for any contracting jobs

Was this review helpful?
Company Response

Chappy, Thank you for choosing Northern Comfort for you new front door. We are pleased to know it well and you'll be recommending us in the future.

dpattr
1 review Utopia, ON
9/10

Time for Windows took way longer than quote. 12 different Windows inserts
Scott and D worked well together easily sense of humour Easy to ask questions Problem solvers and recommendations handled wih ease
Thank you guys good job

Was this review helpful?
Company Response

Thank you for your review, we are happy to hear the positive feedback on Scott and Darcy we will be sure to pass it along.
We are sorry for the longer then normal wait to receive the installation, we are working hard on trying to meet our time line expectations with our customers.
Enjoy your new windows!

Jeff in Toronto
1 review Toronto, ON
10/10

Ordered new Revocell series windows through Barry @ Northern Comfort Barrie back in October, I wasn't in a hurry for the install, and just had them put in today.

The value was great, even with new concrete sills it was the best price I could find. The GreenON rebate is a nice bonus as well!

Install guys (Scott and Darcy) were awesome, they were efficient and took the time to show and explain everything to me. Also helped me lay down a bead of missing silicon on a loose piece of roof flashing - nice added touch!

Would recommend to family and friends, overall good value - thanks!
JB

Was this review helpful?
Company Response

Thank you Jeff for the great review! Enjoy your new Revocell windows, and we will be sure to pass along the positive feedback to the crew and Barry!

7 windows in Kilworthy
1 review Kilworthy, ON
6/10

Great start, extremely poor customer service for 7 months and finally a great couple of guys to very efficiently install some very nice windows.

If you don't mind waiting forever for the end result, without any compensation or concern for the customer the windows are lovely.

Wasn't even told about the government rebate upon placing order or throughout until installation day, when we had to go back through our credit forms due to their tardiness and look for photos to prove they qualify.

Again, very nice windows and efficient crew

Was this review helpful?
Company Response

Thank you for taking the time to share your experience with Northern Comfort. We are glad to hear your happy with the windows and the installation crew, and we do apologize for any poor customer service not our intentions by no means.
The Government rebate was not offered at the time you actually placed your order, it was launched in mid December, and upon booking your installation we were able to notify you of the rebate so you'd would be able to take advantage of it. The green on rebate requires both before and after pictures of the windows to be eligible for the rebate.

Done Right Custom Renovations in Barrie
1 review Barrie, ON
0/10

I would never recommend this company to anyone! We have been decieved repeatedly by everyone we have dealt with at Northern Comfort from the salesman right on up to the sales manager.
The right hand doesn’t know what the left hand is doing over there.
Ordered a window and 3 doors on November 7, 2017 and as of February 8, 2018 we still haven’t received the window which we were told we would have before Christmas.
The doors are sub standard at best with several defects.
Because of Northern Comfort’s continued deception, the progress of our addition has been at a standstill!
I am a a general contractor in Barrie and will never recommend Northern Comfort to any of my clients...if anything, I will strongly recommend against using this company!!
Yours Truly,
Ruy M. Pinto
Done Right Custom Renovations

Was this review helpful?
Company Response

Hi Ruy, I am sorry your experience with Northern Comfort has not been to your satisfaction. The technician scheduled at your home today, will review the product that you have received and will inform the office regarding the report. Our apologies for your frustration and will have the issues resolved.

Joe M in Toronto
1 review Toronto, ON
10/10

John and Brian were great, they did an awesome job, they showed up on time both days they left the house clean after they were done. I highly recommend this company.

Was this review helpful?
Company Response

Hi Joe,

Thank you for the great review and recommendation. It's a great to hear how happy you are with the process and our installation.

Thank you,

Northern Comfort.

Private User
1 review Newmarket, ON
10/10

We are happy that Northern Comfort had arranged Shane and Larry to work on our project. Both of them are professional, skilled, responsible, polite and patient. We hope that they will be back to work for our house in the future. Another appreciation is for the Installation Coordinator, Kristen. She responded to my e-mail promptly. Thank you.

Katy and Henry
Newmarket, Ontario

Was this review helpful?
Company Response

Hi Katy and Henry,

We are happy we could help you complete your project. We will pass along the message to all our employees that we're involved.

Thanks, Northern Comfort

mcduffh
1 review Georgina, ON
10/10

Scott and Daryl did an excellent job. They were professional and courteous. They took precautions to limit the work mess and cleaned everything up when they completed the installations.

Was this review helpful?
Company Response

Hi there,

Thank you for nice words about our installers. We will be sure to pass them along.

Northern Comfort.

kskalkos from Toronto
4 reviews , ON
10/10

Had the pleasure of having Shane and Larry in our home for 2 days installing our windows; both were efficient, courteous and professional. We cannot say enough good things about the service they provided. Shane would let us know if there were any issues and question us regarding our preferences if there were choices to be made. The clean up was meticulous both days - it was an absolute pleasure having both Shane and Larry in our home and we would highly recommend you having them in yours!

Was this review helpful?
Company Response

Hello,

We are very pleased to hear how happy you are with the installation of your new windows and the service that Shane and Larry provided. Thank you for the recommendation!!

Northern Comfort

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northern Comfort Windows & Doors LTD

Northern Comfort Windows & Doors is a proud, Canadian, family-owned and operated business.

Established in 1998, Northern Comfort & Windows has now installed thousands of high energy efficient doors and windows throughout York Region and Simcoe County. The staff at Northern Comfort understands your home is your most important investment.

When you choose Northern Comfort for your replacement window and door needs, you can be confident you’ll receive expertly installed windows and doors with a lifetime warranty at reasonable prices.

“WE TREAT YOUR HOME LIKE OUR OWN”

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Bay Windows, Bow Windows, Casement Windows, Sliding Windows, Shaped Windows, Fixed Windows, Greenhouse Windows, Entry Doors, Patio Doors, Garden Doors, Storm Doors, Garage Doors and Exterior Shutters.
SERVICES
Estimates, Installation
BRANDS
Armor, North Star, SkyReach, Sunview, KV Doors & Windows, Tru Tech, Nova Tech, York Aluminum, Amarr, Reliance, Vinylbilt.
SPECIALITIES
Windows & Doors
WEBSITE
https://www.northerncomfortwindows.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque, Money Order, Financing
MEMBERSHIPS
Sawdac, Chamber of Commerce, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.