Northern Comfort Windows & Doors LTD

Windows & Doors Installation & Service
556 Bryne Drive Barrie ON L4N 9P6
Write a Review
Write a Review
Website
HomeStars
Windows & Doors Installation & Service
Northern Comfort Windows & Doors LTD
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

79%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Northern Comfort Windows & Doors LTD

Average customer rating:
9.3 10 (849 reviews)

Sort by

Malcolm Thompson in Newmarket
Malcolm Thompson in Newmarket
1 review Newmarket, ON
8/10

Purchase and install of 20 new Windows.

Purchased and ordered Windows June 2018 and install work was not completed until well into early winter, when installation weather was less than optimal. Original estimate install date was mid to late October 2018. One window which is more complex to install delayed until spring of 2019 until more favourable weather. This was my, customers decision, based on trying to get optimum installation weather so installers are not subject to non optimal working conditions and may not take appropriate care.

Was this review helpful? Yes No
Company Response

Thanks Malcolm for leaving a review, we truly appreciate it.

GNR in Barrie
GNR in Barrie
1 review Barrie, ON
10/10

14 Windows Replaced

We had 14 windows replaced by JP and his team. We were prepared for a 2 day installation, but we were assured that it would be completed the same day. They were right!
The whole process was worry free-starting with Ryan's visit, to the measurement, to the arrival of JP and his team. The team was on time, VERY courteous, friendly and ultra efficient. Our home was left clean both inside and out when they were finished, and every step of the install, and any questions we had were explained in detail.
I was told that JP and his team were the most requested..I can see why.

Was this review helpful? Yes No
Company Response

Thanks so much for your review - it is much appreciated. Very glad you were so pleased with the whole process!

Private User
Private User
Private User reviews , ON
8/10

Windows

We are very happy with our new windows. The wait for them was way too long. On the positive side... The installers were amazing. They arrived on time and started right to work. They covered all the floors to protect them. In no time they had all the windows out and the new ones in. Once finished they vacuumed and cleaned everything up. They were pleasant, friendly and informative. So thank you Andrew, Antonius and Brady for a job well done.

Bob and Donna Tetlock.

Was this review helpful? Yes No
Company Response

Thank you very much for your feedback.

Heidi in Toronto
Heidi in Toronto
1 review New Tecumseth, ON
10/10

Windows

We are very pleased with our new windows. Ryan Anderson, the sales rep, was terrific! He answered every question we had and promptly followed up with us throughout the entire process. The windows are asthetically pleasing and energy efficient (we have noticed a slight decrease in our heating bill compared to the same time last year). I highly recommend this company.

Was this review helpful? Yes No
Company Response

Thanks Heidi, we appreciate the review :)

Sue M in Barrie
Sue M in Barrie
1 review Barrie, ON
10/10

6 Windows

I had six windows (5 bedroom and 1 kitchen) installed by Northern Comfort. They did a great job. The installers - a father and son team - were very professional. Very happy with the finished product.

Was this review helpful? Yes No
Company Response

Thanks Sue! We appreciate that you took the time to leave a review - your feedback is important to us.

Spike O'Reily in Angus
Spike O'Reily in Angus
1 review Angus, ON
8/10

Windows Install

Started the process with Kyla who was new but very conscientious and was able to answer all our questions. After some issues sorting out the install dates, Amanda was able to get us set up. Andrew and his crew were very professional and courteous. Installed during a snow storm but managed to do a great job. Even worked with me to avoid trashing some custom work I did which included around a window which will now require very minimal work on my part to do some finishing. The company was under the gun to deliver service after Ford messed with the rebate program but I think they did the best they could to minimize customer frustration. I would recommend Northern Comfort to my friends.

Was this review helpful? Yes No
Company Response

Thanks Spike - we appreciate your feedback!

Kerri in Barrie
Kerri in Barrie
1 review Barrie, ON
8/10

Replacement of windows and sliding glass door

I had a great experience with the installers they did a great job in freezing cold weather. All was completed in the one day and they were earlier then they said they would be a getting here. They also left the jobsite cleaner then it was before they started.

Was this review helpful? Yes No
Company Response

Thanks so much for your review Kerri, we appreciate you taking the time to leave it!

Private User
Private User
Private User reviews Barrie, ON
6/10

New windows

Sales rep (Ryan Anderson) i rate a 9. Very on the ball. New his stuff relevant to out home. Wind direction, product knowledge and solutions were all provided. He quoated and measured quickly. He was always reachable phone or email during business hours. Install crew 8- showed up on time, were clean, fast.
Communication between office/ shipping and install crew rate 5. Too many appointments booked for small job. Didnt provide i crew with the correct product (trim) to finish job.

Was this review helpful?
Company Response

Thank you so much for taking the time to send us your feedback. It is much appreciated and allows us to keep improving our services to help serve you better.

Diva in Barrie
Diva in Barrie
1 review Barrie, ON
8/10

Very good

We ordered our windows in May. The installation was to take place in September, but was postponed to November. It was a very cold, snowy day but the team of 3 guys were awesome and didn't seem to mind the weather. Our windows were very old and took some additional work to remove. The new windows look fabulous. We can't believe the difference. Thanks so much, Andrew and assistants.

Was this review helpful? Yes No
Company Response

Thanks Diva for taking the time to leave your review. It is much appreciated!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Northern Comfort Windows & Doors LTD

Northern Comfort Windows & Doors is a proud, Canadian, family-owned and operated business.

Established in 1998, Northern Comfort & Windows has now installed thousands of high energy efficient doors and windows throughout York Region and Simcoe County. The staff at Northern Comfort understands your home is your most important investment.

When you choose Northern Comfort for your replacement window and door needs, you can be confident you’ll receive expertly installed windows and doors with a lifetime warranty at reasonable prices.

“WE TREAT YOUR HOME LIKE OUR OWN”

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Bay Windows, Bow Windows, Casement Windows, Sliding Windows, Shaped Windows, Fixed Windows, Greenhouse Windows, Entry Doors, Patio Doors, Garden Doors, Storm Doors, Garage Doors and Exterior Shutters.
SERVICES
Estimates, Installation
BRANDS
Armor, North Star, SkyReach, Sunview, KV Doors & Windows, Tru Tech, Nova Tech, York Aluminum, Amarr, Reliance, Vinylbilt.
SPECIALITIES
Windows & Doors
WEBSITE
https://www.northerncomfortwindows.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque, Money Order, Financing
MEMBERSHIPS
Sawdac, Chamber of Commerce, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.