Kitchen and powder room renovation
Awful. So unprofessional, waste of money, didn’t do anything other than suggest cupboards and flooring. If you don’t like what she wants to do she ghosts you. Doesn’t listen to what you want or where you want products to come from
- Approximate cost of services:
- $135,000.00
- Company Response
Thank you for taking the time to let us know how the process went for you, and I appreciate you taking the time to speak with me on the phone about it. The goal of the whole team was that you and your family have a renovation process that was as smooth as possible, but we certainly ran into challenges along the way; specifically related to the Covid-19 supply delays and shortages. I think we also could have done a better job explaining the extent to which the WDG team would be involved and who was responsible for what. While some of the frustrations you mentioned did not fall under Welton Design Group’s responsibility, as a construction team we certainly regret that the communication did not meet your expectations. We sincerely hope that you and your family enjoy your beautiful new main floor renovation, and hopefully the bumps along the road will soon be a thing of the past.