Blair came twice last year, once for a squirrel issue, once for mice. (The price refers to his last visit in June, 2014) When he came for the mice, he was NOT PREPARED, had to leave to purchase mouse bait and return, extending the service call by more than half an hour but he was nice enough, respectful of the property. Called him July 12 to make appointment to deal with racoons and (again) with mice in attic. He DID NOT CALL BACK. Called again next morning. He said he was not working that day; he booked the appointment for four days later between 10AM-12PM. Waited those four days and waited all morning, till 1:00 PM for him. HE WAS A NO-SHOW. A note was left for him on the door in case he decided to show up but the note remained pinned to the door for several days. HE DID NOT CALL TO CANCEL OR APOLOGIZE FOR BLOWING US OFF OR WASTING OUR TIME. His VOICE MAIL WAS FULL and remained so for the next TEN days. Finally managed to leave a message to reschedule and remind him of his missed appointment. HE DID NOT RETURN THE CALL. Attempted contact via his website. HE DID REPLY. As a repeat customer or even a first time customer, one would expect SERVICE. To this day he NEVER GOT BACK TO US. These are the facts. Contacted another company where an actual person picked up the phone, scheduled a PROMPT appointment, showed up on time, did multiple thorough inspections, including in the attic where Blair had previously treated for mice. Mouse bait Blair used turned out to be standard grade, available at any hardware store so we could have done that ourselves! It was evident that the mouse bait was untouched, i.e. 100% ineffective/useless. NEVER WRITTEN A BAD REVIEW before but these comments are appropriate, accurate and deserved. Needless to say, we will NEVER use Blair's services again and would NEVER in a million years recommend him as as professional, reliable, effective or trustworthy.