Cropley's Speedy Appliance Service

Appliance Repair
Toronto ON M3J 2P1
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Appliance Repair
Cropley's Speedy Appliance Service
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72%

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Reviews for Cropley's Speedy Appliance Service

Average customer rating:
8.9 10 (19 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

crapy service, wasted my 80 d0llars.

the service person came and checked the equipment collected 80$ and left. They said they will not be able to get parts for it. it is just little over one year old. such a incompetent people. I don't know how the got so many good reviews. Be carefull.

Approximate cost of services:
$80.00
1 of 1 people found this review helpful.
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Company Response

Sorry you were unhappy but it's not our fault the part required is worth $468, you can blame the manufacturer for that. I even took the time to try to find a cheaper used part but was unsuccessful because it is newer model and many haven't been scrapped yet to get used parts. Every company has a charge to send a tech to check an appliance, you can't expect them to spend that much time driving there and checking it for free. That charge included tax and I always explain charges before we go.

Paul in Toronto
Paul in Toronto
1 review Toronto, ON
10/10

They are called Speedy for a reason

When my washer broke down, I contacted Homestars because they had a number of appliance repair specialists with good ratings. Several called back with quotes, but Coppley was quick to respond, their quote was very reasonable, and was able to provide service the same day. I was quite impressed with the service tech Edward, who knew exactly the problem when he arrived and it was corrected with a new part within 20 minutes. I would highly recommend.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Thanks Paul for taking the time for the nice review,it was very much appreciated

Veronica in Brampton
Veronica in Brampton
4 reviews Brampton, ON
10/10

Dryer Service

My dryer was squeaking loudly when using- called and made an apt with Jay for the next day. Fast service indeed!
Steve showed up and fixed the problem in less than half an hour and charged me for exactly that! Just the service call & the 1/2 hour he was there! He even left my area clean & tidy. I was scared to call for an appliance repair but Cropley's and their team has eased my fears-thank you for a job well done! You are on my repeat contactor's list!
Veronica- Brampton

Approximate cost of services:
$100.00
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Company Response

Thanks Veronica for taking the time to review our service.

Julia from Toronto
Julia from Toronto
1 review Toronto, ON
10/10

Dryer fixed

I had a dryer fixed by Cropley's and I would recommend them. They did a good job and were punctual and professional. It was a reasonable price and I'm happy with the job done.

Approximate cost of services:
$450.00
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Company Response

Thanks Julia for taking the time to review our work. We strive for good customer service to keep our long standing customers calling for repeat business and referrals

dranieri19 in Etobicoke
dranieri19 in Etobicoke
1 review Brampton, ON
9/10

Speedy service!

I would recommend Cropley's Speeding appliance service. My stove needed to be repaired and I called them to my home. True to their name, they came right away and fixed my store for around $200-300. They did a good job and I am pleased with them and everything is working fine now.

Approximate cost of services:
$250.00
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Company Response

Thanks Dave for taking the time to review. Very much appreciated

Bill  from Brampton
Bill from Brampton
2 reviews Brampton, ON
10/10

Gas Dryer repair

Great service. They came when they said. They phoned ahead as I asked. Eddie was very knowledgeable, and fixed the machine with no problems. Great group I highly recommend them.

Approximate cost of services:
$127.00
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Company Response

Thanks Bill

SUSAN BRAMPTON
SUSAN BRAMPTON
15 reviews Milton, ON
10/10

Dishwasher repair

Joe from Cropley;s did a great job of checking my diswasher for a possible leak. He did a thorough check but found no leak; turns out the spray arm was stuck at some point during a wash cycle & that caused a little water to leak. Joe did spend some time to ensure there was no problem. I called Cropley's because of their honest reputation as recommended under Frank Cohn's (RenoMark) list of reliable repair companies. Thank you Joe.

Approximate cost of services:
$113.00
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Company Response

Thank you for your kind words.

moleyjoey from Brampton
moleyjoey from Brampton
10 reviews Toronto, ON
10/10

Refrigerator leak

The bottom of my Kenmore fridge was leaking water as I found a significant amount of water in the morning. I called a local contractor who came and although he seemed experienced he couldn't figure out what was causing the leak. So I called Cropley's Appliance Service. The gentleman came within the said time frame and identified the problem as a tube failure and changed the entire tube along with some pager minor parts. Everything with tax was about 120. I was very satisfied and would recommend them to anyone who wants fast, honest and reasonably priced appliance repair service.

Approximate cost of services:
$120.00
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Company Response

Thank you for your kind words.

Barbjean
Barbjean
4 reviews Toronto, ON

First Review

10/10

Refrigerator repair

I think this company has it all. Courteous, pleasant, prompt, intelligent service, that is very reasonably priced.
My experience with this company and the owner/technician was extremely good. He answered his own phone when I called with a problem, scheduled the visit quickly and efficiently, came on time, fixed the problem (and taught me a couple of things about fridges), and charged me less than it would cost for "Toronto Appliance Service" (who rate a low 1.7 rating on HomeStars for a reason) just to come to my house. Having an appliance breakdown can be stressful enough without having to deal with shady companies and surly staff. Cropley's had none of that, just the opposite. I cannot recommend them highly enough.

Approximate cost of services:
$130.00
Any advice to offer fellow homeowners facing a similar project?
Stay away from companies like Toronto Appliance Service, that handle loads of warranty jobs given to them by the manufacturers. This means they don't have to care about customer service to survive. The customers aren't paying, the manufacturing companies are. So customer service is irrelevant to them. Give the smaller, recommended, family type businesses your patronage. You will be much happier with the experience and the price.
1 of 1 people found this review helpful.
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Company Response

Thank you for your kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cropley's Speedy Appliance Service

Cropley's Speedy Appliance Service is a family owned and operated business that has been servicing our customer's appliances in the Toronto area since 1941. We pride ourselves in providing a level of personal service that is rooted in the 1940s. Our technicians are all certified.

The basis on how we treat our customers is defined in our Mission Statement: "Cropley's Speedy Appliance Service is dedicated to providing appliance and coin laundry service to our customers in a prompt and courteous manner that ensures repeat business and referrals."

We provide Service to all makes and models of all Appliances:
Fridges
Stoves
Washers
Dishwashers
Electric & Natural Gas Appliances
Coin Laundry Management Programs
Appliance Replacement Service
Appliance Maintenance Programs
Dryers
Coin Operated Laundry Equipment Service and Installation

CATEGORIES
Appliance Repair
WEBSITE
http://cropleysappliance.com
YEAR ESTABLISHED
1941
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
CASH, VISA, MASTERCARD, AMERICAN EXPRESS
LICENSES
G2 GAS FITTER
MEMBERSHIPS
BETTER BUSINESS BUREAU
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
90 DAYS PARTS AND LABOUR
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.