1 review Ottawa, ON Joined 2015/07/07

0/10

Ottawa

07/07/2015

We were over charged a lot of money and problem was never fixed. I don't believe the fake bogus high ratings he wrote here. We have tried to get in touch with this company for weeks. Til no avail. We wasted hard earned money and next time will never go with a company that doesn't belong to Better Business Bureau. You also don't get "John" to do the work nor do he get him to call you back. We have to wonder why he doesn't have his last name anywhere. Another reviewer that said that he changes names/business names etc. We are so disappointed because we thought the reviews were legit. Worst customer service we have ever seen. Don't waste your money!

Job Price

Approximate cost of services:: $500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?

1 of 2 people found this review helpful.

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Company Response: Hi Brian, I'm not sure why you haven't been able to reach us. I've looked for emails, and can't find anything. If you've tried calling and haven't gotten through, perhaps we were on the other line? Either way, just call us back or send us an email and I'm sure we can get to the bottom of this. We take customer concerns very seriously, and are anxious to resolve this. Please give us a call or send us an email. Thanks, John

Virgil from Ottawa

1 review Ottawa, ON Joined 2015/06/25

10/10

Improper Venting

Duct Cleaning review in Ottawa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/25/2015

I was trying to sell my house and had an inspector that cited that the venting on my plumbing was incorrect. When I called John The Plumber they were able to schedule me in very quickly and I the work they did was seamless and professional. Very happy with the job they did and I would absolutely recommend them to my friends and family.

Job Price

Approximate cost of services:: $800.00

1 of 1 people found this review helpful.

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Brian from Ottawa

1 review Ottawa, ON Joined 2015/06/23

10/10

installation of bathroom

Plumbing review in Ottawa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/23/2015

When we were building our grocery store and needed a new bathroom installed I called my friend John from John The Plumber....that was 6 years ago, and I've used them many times since. Great people to work with.

Job Price

Approximate cost of services:: $1,400.00

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Mark Sabourin from OSGOODE

1 review , ON Joined 2015/06/23

10/10

Hot Water Tank

Water Filtration & Purification review in

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/23/2015

We have terrible water out here in osgoode, and it was eating through my hot water tank. We called John in to fix the problem after we exhausted all of our options. Irish Mike was pleasant, professional, and corrected the issue in a few hours. Highly recommended

Job Price

Approximate cost of services:: $900.00

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Andrew McDermott from Ottawa

1 review Ottawa, ON Joined 2015/06/18

10/10

Waterlines

Ottawa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/18/2015

The builders did a drain rough in for my basement bathroom, but did not provide me with any waterlines. I called John in and they completed the job in a timely manner. I'll be calling them again soon when I redo the upstairs bathroom.

Job Price

Approximate cost of services:: $600.00

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Company Response: It was a pleasure working with you Andrew. Thanks for the review!

Matt Guilmet from Ottawa

1 review Ottawa, ON Joined 2015/06/18

10/10

Bathroom rough-in

Bathroom Renovation review in Ottawa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/18/2015

John came by the day after I called in for an estimate for my second floor bathroom rough-in. He thoroughly inspected the area and gave me his professional recommendations and had us scheduled at our earliest availability. The guys kept us in the loop the whole time and were very accommodating to our wishes. Our bathroom looks amazing - thanks guys!!

Job Price

Approximate cost of services:: $5,000.00

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wbill1977 .

2 reviews Carp, ON Joined 2015/06/18

10/10

Laundry room

Kitchen Planning & Renovation review in Carp

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/18/2015

Our laundry room was recently renovated and needed a new laundry sink installed. We are so happy with the outcome and will be calling John to come back when we start work on our kitchen!

Job Price

Approximate cost of services:: $300.00

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Scott Amesbury from Ottawa

1 review Ottawa, ON Joined 2015/06/18

10/10

Clogged drain

Drain Services review in Ottawa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/18/2015

My kitchen sink was completely blocked so I called John The Plumber and had a plumber to my place within an hour. Phil was able to determine the problem and clear the blockage quickly. I'll definitely be using their services in the future!

Job Price

Approximate cost of services:: $240.00

1 of 1 people found this review helpful.

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Gilbert Lutes from Kemptville

1 review Kemptville, ON Joined 2015/06/18

10/10

bathroom renovation

Bathroom Renovation review in Kemptville

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/18/2015

John did the rough in plumbing for my basement bathroom project. We were really pleased with the fact that they used a concrete cutting company to do the trenching in our basement. The result was a dust free work environment, where i was certain my house would be covered in concrete dust. Great guys, great workmanship, super professional.

Job Price

Approximate cost of services:: $3,000.00

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Company Response: We use capital cutting and coring for all of our basement bathroom jobs. They offer a great service! Thanks for taking the time to leave a review

Greg Otterspoor from Ottawa

1 review Ottawa, ON Joined 2015/06/18

10/10

Blocked sink

Plumbing review in Ottawa

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

06/18/2015

My sink suddenly stopped draining. I went out and rented an auger to try and clear it up but that didn't work. I called my friend John to diagnose what was going on. When he got to my house the first thing he did was open the trap, where he found a piece of 2x4 that must have fallen in the pipe when we did our renovation. Great company to work with. Will use them again.

Job Price

Approximate cost of services:: $225.00

1 of 1 people found this review helpful.

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Company Response: Lol I'm surprised it worked for that long with the wood lodged in the pipe. Crazy, but I'm glad we were able I get it fixed up

John The Plumber

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