John The Plumber

Plumbing
Ottawa ON K1G 4E2
Write a Review
Write a Review

Recommended Professionals

90%(7 reviews)
99%(36 reviews)
98%(11 reviews)
90%(7 reviews)
99%(36 reviews)
98%(11 reviews)
HomeStars
Plumbing
John The Plumber
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

76%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for John The Plumber

Average customer rating:
8.8 10 (106 reviews)

Sort by

Gary in Ottawa
Gary in Ottawa
1 review Ottawa, ON
10/10

Kitchen faucet repair.

Faucet was repaired fairly quickly. Cameron was professional , poite and very helpful. Excellent service.

Approximate cost of services:
$0.00
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

Toilet Flush Valve

I had a toilet that was not flushing and running water all the time. I called John the Plumber and the next day Geoff showed up and provided excellent customer service. He knew exactly what the problem was and was very knowledgeable about American Standard toilets. He also was friendly and guessed what I did for a living!

Approximate cost of services:
$140.00
Was this review helpful?
Kitchen drain
Kitchen drain
0 reviews Ottawa, ON
10/10

Clogged drain pipe

Pipe draining kitchen sink was badly clogged from sink all the way out to sewer. Geoff and Garret carefully explained the work they felt was needed, with which we agreed. They snaked and jetted the pipe and restored flow. They also supplied and installed a new kitchen faucet and installed shut-off valves. Their work was carried out efficiently and in a very friendly manner. Would recommend to others.

Approximate cost of services:
$1,000.00
Was this review helpful?
Roman
Roman
1 review Ottawa, ON
10/10

Two clogged drains and a tap replacement

We had two fully clogged upstairs drains and a leaky kitchen tap. Dawson and Alex arrived on time and very quickly moved to fix the issues. They were very professional and knowledgeable. Instead of fixing an old leaky tap, Dawson suggested that replacing it would be more productive and future proof, with only a slight increase in the overall cost. Dawson and Alex then worked very quickly to get the job done. Throughout, Dawson and Alex were relaxed, courteous and friendly.

Approximate cost of services:
$650.00
Was this review helpful?
Blanca
Blanca
0 reviews Ottawa, ON
10/10

Valve and faucet replacement

Greg did an excellent job replacing valves and faucets. He was efficient doing the work and was very polite and personable.

Approximate cost of services:
$1,000.00
Was this review helpful?
Scott McLean in Ottawa
Scott McLean in Ottawa
2 reviews Ottawa, ON
10/10

Repair Toilet in Powder Room, replace Basement Toilet

We had a plumbing emergency come up and John the Plumber was on site the following day as requested. Geoff was amazing, on-time, courteous and took the time to explain everything and discuss options. Very happy with the service we received from both Geoff and Garrett - got the job done rapidly despite a few challenges. I would absolutely recommend John the Plumber, and particularly Geoff and Garrett - great customer service for sure. We are completely satisfied!

Approximate cost of services:
$850.00
Was this review helpful?
Ritesh
Ritesh
1 review Ottawa, ON
10/10

Basement Bathroom Rough In + Back flow valve

The service from scheduling a quote to the final day of work was second to none. Billy, Conner, Kam, Matt and Zach were friendly, respectful of my home and kept me informed of the work ensuring I was happy at each step.

We came across some hurdles during the project but they worked with me to find the right solution and despite the hick ups ensured there was no delay to the work.

They will be my first call for any plumbing work needed.

Approximate cost of services:
$6,447.00
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

Great job

Very professional, efficient, and friendly. They did a great job in a very short period of time and they were on time which is very important. They also had a great sense of humour.

Approximate cost of services:
$226.00
Was this review helpful?
Company Response

I'm really happy to read that!
I'm extremely lucky. My team is the best. They're legitimately some of the funniest people I've ever met. I'm really happy to read your note about their humour. Sometimes our weekly team meetings get a little out of hand because I've somehow recruited some the funniest people in the industry. I'm very fortunate to employ these guys and gals.
Thanks for the lovely review! You really made my day! Have a great week and an amazing long weekend!!! 😄😄😄

Private User
Private User
Private User reviews Ottawa, ON
10/10

Experienced, polite and efficient: great work

I required a kitchen faucet to be replaced. The plumbers came in, were friendly and polite, explaining to me what needed to be done and were up front with the costs. No surprises, which I very much appreciated. Once the work was completed, they walked me through what they did and asked me to ensure everything worked. They left the work area spotless. Met my expectations. Will call John The Plumber again!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

I'm so glad to hear that we've earned your business! I'm really lucky to have the amazing team that I have. Good people make good plumbers, and I hit the lottery with these hires.
Thanks for the lovely review. I'm glad that you enjoyed our service, and I'll be happy to help with all your future plumbing needs!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Repair

Geoff reached out the day before our scheduled service to see if we wanted him to come early - very much appreciated! Polite, respectful, and efficient.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Geoff is a legend. He's Coach Geoff around here. I legitimately think he's one of the nicest guys in the world. I don't think I've ever heard him say something negative. It blows my mind. I want to be like Geoff when I grow up! Lol!
Thanks for the awesome review and giving kudos to good-guy Geoff.
And, thank you for your business - of course!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about John The Plumber

We have been in business for the last 10 years, proudly serving the Ottawa community. Our unparalleled service, competitive prices, and overall value are why our customers keep returning. Our underlying mission statement is. . . " Quality Service at affordable prices. . . " Our services include: • General ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Plumbing pros in Ottawa?