John The Plumber

I usually do all my own plumbing without issue but this one had me stumped. With Dawson from John the Plumber's help we diagnosed the problem in a short spell and I was up and running. Super service and clean friendly plumbers. Absolutely recommend!

The shower diverter in my bathroom had to be replaced. The admin staff was helpful and quickly arranged a date and time for the work that suited me.

Cameron arrived within the agreed time frame. He was pleasant and professional. Cameron offered a few solutions to the concern, which I appreciated. The work was done quickly and effectively.

This is the second time I've used John the Plumber. Based on my experiences, I would recommend the company without reservation.

Jeff from John the plumber came to fix a plugged sink. He tried everything he could for a couple of hours, even taking his supper time to keep on working to find a solution to unplug this sink and pipe. He finally got it to my full satisfaction. Bravo to Jeff from John the plumber!

Cameron was great - punctual, friendly and professional. He explained everything before starting the job, including telling and showing me why things needed to be done and the cost. I had three jobs and all were done cleanly and professionally. Im particularly happy with the new laundry sink and connections, Cameron made suggestions and implemented some changes to save me potential trouble down the line in my older home. Great experience, thank you!

Weve had an issue with a leaking toilet. We tried to reset the toilet ourselves. All was good for a month and thenleaking through the ceiling on the ground floor. John The Plumber to the rescue!! Toilet repaired and the work was guaranteed for 2 years. Our plumber was excellent. Very professional 5 *****

After calling about an emergency plumbing situation, two workers arrived the next day and were friendly and motivated. They quoted me roughly double of what the plumber that actually fixed the problem would eventually charge me. Then, after trying to fix the problem for an hour and a half or so, they diagnosed it incorrectly and let me know there was nothing they could do to fix it. That diagnosis was incorrect. They are probably fine for smaller jobs, but seem to lack experience with larger projects. Depending on the job you need completed, your mileage may vary.

Edit: Agreed to reduce the total bill significantly after I provided proof that I hired another plumber and a bit of back and forth.

I have been suffering with a water drainage problem for almost four weeks. AFter a week of three big snowstorms March 3rd dawned, the temperatures climbed, and everything started to melt. The ground was still frozen and there was no place for the water to go. I had to spend a pile of money on a new HVAC system in the furnace room. Their plumbers however could not diagnose the water problem, the insurance company still hasn't diagnosed the problem but John the Plumber did, and they have slayed that dragon for a good long time. Their guys were knowledgeable and professional. They knew exactly what to look for and didn't tell me they would come back in a few weeks when the temperatures begin to climb because there might be a venting problem on the roof. They used a camera, and fixed a blockage 10 feet away from the house, plus they installed a new toilet . These guys have names; Connor and Henry! They work for John the Plumber. If you have a plumbing problem, call them and they will fix it in a couple of hours.

We called John the Plumber because our tenant's kitchen sink was blocked and some of the pipes below the drain were leaking. Geoff was sent in. He did a really good job rebuilding the piping and the drain. He was then extremely patient clearing a very deep clog that had been incompletely cleared 8 months before by plumber from a different company.

We are very pleased with the work Geoff did. He was also very polite and pleasant to talk to and explained everything in detail. We will continue calling John the Plumber for future issues.

Alex and Eric did a fantastic job detecting why and where my toilet was leaking. Both technicians were very knowledge, efficient and professional. I phone the company at 10 am and Alex was at my home within 2 hours. Eric arrived later to help with the job. Alex explained very clearly what he was doing. The estimate provided was very reasonable with no hidden fees. I would definitely recommend this company and these two technicians, and would not hesitate to call them in the future

We had an emergency... our hot water heater leaked and flooded our basement and I phoned and spoke to Debbie who went out of her way to get her service people to come and replace the heater on the same day.
Mukaley and Alex came almost right away. They were very pleasant and knowledgeable and did a great job of leaving a very clean area when finished. We did have a slight problem... the new mixing valve they had to replace did not work but Mukaley came back 1st thing in the morning and replaced the valve and now we have beautiful hot water and I can finally do the dishes. We have always dealt with another company in the past but now that the furnace and water heater work on gas we needed a new plumber so John the Plumber became "our new best friend".
We will definitely be recommending John the Plumber to anyone who asks. I would like to give a great big THANKYOU to Debbie, Mukaley and Alex for all that they have done. Thanks and take care, Yvonne & Bob.