John The Plumber

Plumbing
1541 Riverside Dr Ottawa ON K1G 4E2
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HomeStars  >  Plumbing in Ottawa  >  John The Plumber
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89%

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Reviews by rating (past 12 months)

Reviews for John The Plumber

Average customer rating:
9.4 10 (38 reviews)

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Anita in
Anita in
1 review Ottawa, ON
10/10

Mixing valve replaced on hot water tank

The receptionist was friendly and offered us options about when someone could come out, which was very soon. Jonathon was punctual, competent and very professional. He took care of everything quickly but still took the time to explain things to me. He took the time to make sure everything was working well, explained the warranty to me. Very happy all round.

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chantal in Ottawa
chantal in Ottawa
1 review Ottawa, ON
10/10

Weekend service for leaky pipes

I contacted John the Plumber late on a Friday and they offered me service the very next morning (a Saturday). The gentleman, Josh, was on time and very courteous. He had a beautiful smile and offered excellent customer service during the visit. He was thorough and took the time to analyze the problem carefully even though it was his last job of the day. He took the time to explain the source of the leak and the price breakdown to ensure I understood what I was getting for my money. I am very pleased with the speedy service and how friendly the gentleman was during the visit. I would recommend Josh and this business to anyone!

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Lynda in Scarborough
Lynda in Scarborough
1 review Toronto, ON
10/10

Installing bidet attachment

Tried to install a bidet attachment described as very easy to do by anyone!
Called John the Plumber. Woman who answered the call was warm and friendly. Plumber came promptly on Monday morning. Very pleased with the employee who had an easy manner, confident. Assessed the problem, gave me a price. Installed the attachment quickly and efficiently. Showed me how to work it. Would definitely recommend John the Plumber! Lynda in Ottawa

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Private User
Private User
1 review Ottawa, ON
10/10

Service

Excellent work performed in a timely manner - true to quoted price.
Tech was professional and knowledgeable - I felt like I was given a thorough understanding of what I was paying for.

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Travy in Toronto
Travy in Toronto
1 review Ottawa, ON
10/10

Outside faucet

Jonathon came on time to my house, found the problem instantly. He had all necessary parts in his van and replaced the outside faucet and shut off valve in a very short time. I am very pleased with his work and will definitely call again for any future issues.

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Jim in Ottawa
Jim in Ottawa
1 review Ottawa, ON
10/10

Outside fawcett

Great job. Great service Two young guys showed up and spent over an hour installing a new pipe and fawcett. Two weeks ago another plumber showed up and charged me about the same price for 15 minutes of work installing a kitchen fawcett. Next time? John the Plumber is getting my call.

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Private User
Private User
1 review Ottawa, ON
10/10

Poor drainage

Don't need to say much when the service and amazing fast fix on my drain was done.
Will 100% recommend to anyone looking for a great plumber.
I'm a female and I find they never took advantage and charge me something outstanding.
Thanks guys

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Gale in Ottawa
Gale in Ottawa
1 review Ottawa, ON
10/10

Wastewater main replacement

Absolutely the best! On Friday of Thanksgiving weekend I had stubborn blocked sink that led to scoping the main as my house is 60+ years old. Enter Michael - professional with high standards of service and care. Michael scoped the main to find a bulge and break needing immediate attention.

We discussed in full the options and costs while Denis snaked the kitchen sink drain. We settled on replacing the main, roughing in a basement bathroom, re-plumbing recent contractor work originally done wrong and rerouting the dishwasher hose also originally done wrong (AND fixed a rocking toilet on day two).

I had to travel the following week so we had to put it all off. He collected no fees for the scope and snake work on my promise to call him back to schedule replacing the main. Three weeks later I finally set a date for the job.

Michael, Johnathon, backhoe and cement cutters arrived promptly first thing. While the destruction was large, as expected, everyone worked until well past 9 pm to ensure we had water overnight - thanks Denis! Concrete was removed and old pipes (and roots) were disposed of.

The entire job took three days with a little touch up on the fourth - looks like nothing ever happened! Jonathon showed me everything that was done and how it worked. Michael reviewed all the details but noticed some cement dust on my living room floors. He kindly sent help to move furniture and carpets so we could clean it up - outstanding!

The job was unintended and expensive, sometimes that's the way it goes, but it was a pleasure to work with professionals who see the value in doing a superior job while providing excellent end-to-end customer service! GRMA Gents

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More about John The Plumber

We have been in business for the last 10 years, proudly serving the Ottawa community. Our unparalleled service, competitive prices, and overall value are why our customers keep returning. Our underlying mission statement is. . . " Quality Service at affordable prices. . . " Our services include: • General ...
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