Design Turf Inc

Landscape Contractors & Designers
Toronto ON M9A
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Reviews for Design Turf Inc

Average customer rating:
9.8 10 (44 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Turf backyard

Had to remove backyard grass and replace with turf. The lead on the project was very nice, patient and professional. We had some minor issues with the work not being done to our full satisfaction (small, nit-picky things) and they came back same day to fix them. Whenever I would call, they were so nice on the phone. Overall a great experience. We’ve now has the turf for a month, and are currently very satisfied with the product.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for such a nice review! We're so glad that you're happy with the product and our service!

Ingrid  - Ajax in Pickering
Ingrid - Ajax in Pickering
3 reviews Ajax, ON
10/10

Backyard turf

What an outstanding company! From ordering, to install, to customer service, this entire experience has been amazing.
If you are looking for an incredible company, look no further! You will not be disappointed.

Approximate cost of services:
$7.00
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Company Response

Thank you for an awesome review! It's been our pleasure to work with you!

Melanie D’Souza in Mississauga
Melanie D’Souza in Mississauga
2 reviews Mississauga, ON
10/10

Artificial Grass

A very efficient and friendly service. Thank you for fitting us in at such short notice, we really appreciate you going out of your way to accommodate our schedule.
The workmanship is great and we have had many pleasing comments from neighbours!
Keep up the good work and we are sure you will have many more satisfied customers.

Melanie D’Souza

Approximate cost of services:
$5,838.00
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Company Response

It's our pleasure Melanie! Thanks for your kind words.

M.
M.
4 reviews Toronto, ON
10/10

Fantastic job

We have a steep bank that was full of weeds and was extremely hard to keep tidy, so we decided on fake grass. After reading the reviews we contacted Design Turf and we couldn’t be happier. The result looks so good and the warranty is excellent.

Approximate cost of services:
$4,500.00
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Company Response

Thank you! It's been our pleasure.

sheryl in Maple
sheryl in Maple
4 reviews Vaughan, ON
10/10

Backyard dog run

We desperately needed a solution to an area in our backyard that the grass wouldn’t grow well and the dogs ruined what we did have anyhow. I researched a few companies and without a doubt this company was by far the best. Superior product when it comes to the look and grade. Best drainage product and hands down the best customer service. Installers were incredibly professional, prompt and cleaned up extremely well.

Approximate cost of services:
$40,000.00
0 of 1 people found this review helpful.
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Company Response

Thanks for the kind words Sheryl! Nothing is better than a happy customer with happy dogs!

AdamB
AdamB
9 reviews Toronto, ON
10/10

New lawn and small green

For years I have wanted to replace our lawn that was more weeds than grass. This spring I began contacting companies to discuss our job. Jerome came out as the third company I met with. The product they use was top notch and amazingly their price was very competitive. I actually read reviews here that were all positive and we went ahead with a deposit.

In addition to the artificial turf we were going to complete a new larger deck, retaining wall and interlock. These projects were delayed multiple times and ended up being about a 2 months late.

This is where I really have to compliment design turf - they were so accomodating in my need to keep pushing out installation date. When we finally were ready they came and did a great job. We are thrilled with our lawn and small putting green we added at the last minute. Everything turned out beautifully and I would recommend them to anyone. Pre sale, post sale and installation teams were fantastic to deal with.

Approximate cost of services:
$15,000.00
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Company Response

Thanks so much for the kind words Adam! We often deal with delays and we're so happy to hear you're pleased with the final results! Enjoy!

Leslie Quackenbush from Toronto
Leslie Quackenbush from Toronto
6 reviews Toronto, ON
10/10

Backyard turf and garden refresh

I contracted Design Turf refurbish my yard that was overgrown with weeds and was becoming a large ant farm. They also were to spruce up my garden. I was totally amazed at the beautiful results. Alex, Kyle and the crew did an outstanding job and I couldn't thank them enough for their hard work and perseverance . Especially on some extremely hot days. Clean up was spotless. If you are looking for a company that is professional, has curtious, personable, hardworking employees who take great pride in their work, then I most highly recommend Design Turf.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you so much Leslie! We really appreciate your kind words.

Mark from Toronto
Mark from Toronto
5 reviews Toronto, ON
10/10

Artificial Turf with Installation

I have lived at my current house in west Toronto for 18 years. I have tried to maintain a proper lawn without any success. I have tried everything such as seeding, over seeding, laying sod (the raccoons had nightly parties with that) and nothing ever worked for more than a couple of weeks. It is also a very shady yard which contributed to the problem not to mention that I have a small dog that would go on the grass on occasion.
For the last two years my yard has gone unused and turned into a mud and weed pit. I had even given up on the gardens as the grass area was such a mess. (See the before picture).
I looked into artificial turf as I had seen it on a couple of lawns in the neighbourhood and felt that would be a good solution. I did not want to lay a full brick patio.
I called and visited and researched several retailers. Design Turf was the only one that I found that actually came out to the site with product that allowed me to discuss my specific needs and compare the different weights. They use the Pro Green© turf that is manufactured in US. Jerome was clear, experienced and introduced me to the weaved backing that allows for better flow as opposed to the plastic or rubber backing with small holes ever few inches that pretty much every other retailer offers. The backing also acts as a solid weed barrier as opposed to the small holes which I have read can invite weeds. They are the only grass company that I found that carried this backing. The flow factor was tested last night as Toronto experienced heavy rains which caused flooding in the city yet my new lawn showed no signs of water overflow on to my patio.
Another big plus that Design Turf offered is that they have their own installation team. Most other outfits give you the name of a couple of landscaping companies and it is up to you to chase them down. I wasted a week doing this. Mine was a very small project (15 X 15) so getting a contractor to quote the job was a struggle. I did price out another company which had a much less expensive grass (not with the weaved backing) but with the installation quote it came out to be the same price.
The installation team lead by Philip (5 in all) were quick professional and answered any questions I had about the process and maintenance of the product.
My experience with Design Turf was excellent and the completed job looks terrific! Now I can get back to gardening and enjoying my back yard. BTW the product is also pet friendly.

I would highly recommend going with this company especially for smaller city gardens

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thank you so much for your kind words Mark! Much appreciated!

Ronnie from Toronto
Ronnie from Toronto
12 reviews Toronto, ON
10/10

Backyard Turf

We were very excited to change our backyard into a space that we could use a lot with our family and friends for a long time without too much fuss or maintenance. We wanted a space to be able to kick a ball, run and roll around without worrying about getting full of dirt, mud and grass stains. Basically we wanted a yard that was functional and beautiful all in one. Turf was the best option BUT we of course wanted to make sure we choose a company that are experts in this field. Our yard is quite large and a bit of an odd shape and went from high to low at several different points, so we needed more than just someone who could install grass well. We were quite concerned with making sure that the grading would be done well to allow for proper water runoff and drainage and making sure water would not accumulate close to the house. We had several companies come in to assess the yard and give us feedback on all the above as well as cost. One of our meetings was with Jerome from Design Turf who was professional, polite and extremely knowledgeable in all of the areas that were important to us. Jerome made us feel very comfortable and confident that Design Turf would be able to accomplish everything we were trying to do. With reviewing all the feedback and estimates from all companies we decided to go with Design Turf and we are SO VERY thankful that we did. Everyone on the team that worked on our project was extremely professional and worked very hard to make sure our yard was exactly what we wanted. There are a lot of details that go into making a yard of this size, shape and grade work well and the Design Turf team came through 110%. The entire team did a fantastic job and we are very thankful to them all. We now have a fantastic backyard that we love to spend a lot of time in. Design Turf made our backyard dreams come true. Thank You Design Turf.

Approximate cost of services:
$17,000.00
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Company Response

Thank you very much Ronnie. It was great doing business with you
jerome

Michelle from Old Toronto
Michelle from Old Toronto
6 reviews Toronto, ON
10/10

Artificial grass in shady backyard

We couldn't grow grass in our shady backyard. I called around and Design Turf had the best customer service and the best price (30% less than every other company I called in Toronto). We've have the grass for 1 year and it is perfect still. Highly recommended!!

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your business

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Design Turf Inc

Design Turf has a 20-year history of selling ProGreen artificial grass products in the GTA and beyond. Our residential grass series has a brown fiber thatch producing a realistic looking grass and is 33% cooler than conventional turf. Plus, with the new patent-pending ProFlow backing that increases the drainage rate by approximately 400% and our moisture resistant fibers, the turf will be cleaner, drier and free from any unpleasant pet odors. Design Turf is also recognized for offering the highest quality of golf green products & for their professional installations. Design Turf golf greens are priced at $30/ft²+HST for full installation. A small 12’x15’, 2 hole backyard golf green can be as little as $7500+HST complete!

Our most popular selling landscape turf averages $19/ft²+HST for full installation. All our turf is pet friendly and has excellent drainage!

ProGreen manufacturing is the only North American artificial grass manufacturer to produce their products under one roof from start to finish. Our products are certifiably 100% LEAD & HEAVY METAL FREE! ProGreen products have a life expectancy of 30-40 years, even under the harshest of conditions, including the play of multiple dogs or when used by busy daycare centers!

For the Do-It-Yourselfer
Design Turf’s price on Natural Prime 50 for supply only is just $6.20/ft²+HST (remember it supplied only and the rolls are 15' wide!). Find out how to install it yourself here!

Please contact us! Provide a daytime phone number, email address and street address, we ’ll be happy to show you samples and arrange a free quotation.

CATEGORIES
Landscape Contractors & Designers and Landscape Architects
PRODUCTS
Residential Lawn Grasses; ProGreen Natural 50, ProGreen Natural 60, ProGreen Natural 75, ProGreen Natural 110 Golf Turf; PG AUGUSTA PG2500 Canine Turf; ProGreen K9-65
SERVICES
Install artificial grass, school playgrounds, dog kennels, daycare centers, residential, institutional and commercial properties, Install golf greens outdoors backyards, golf courses, indoors, golf academies, residential putting greens
BRANDS
ProGreen International, Sprinturf. All made 100% in-house in the USA
SPECIALITIES
Grass Replacement and Backyard putting greens,
WEBSITE
http://www.designturf.ca
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
14
RETURN POLICY
full refund of deposit 14 business days prior to scheduled installation date
PAYMENT METHOD
Visa, MasterCard, Cheque, eTransfer
MEMBERSHIPS
Landscape Ontario
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
15 Year Manufacturer Warranty, 5 Year Workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.