We spent a good deal of time deciding what to do with the flooring in our foyer, which is a true center hall plan, making it the center of attention in our home. After having decided to purchase slate tile from Acme Slate in Scarborough, we met with four different tiling contractors to discuss the removal of existing ceramic tile, and installation of the slate.
Though all the contractors came through at a somewhat similar price, Marc Doiron's company, Creative Tile was not the least or most expensive bid. We decided to go with Marc as a result of several factors - his friendliness and attitude when he met with us (including a legitimate interest in our project), his indicated commitment to see the project through from start to finish (one contractor said he didn't want to remove our old ceramic), and the thoroughness in detail of his estimate. I can't fathom why some contractors think it is okay to slap an estimate together that misses core pieces of the project. I had one contractor that wanted to estimate on my job without visiting my home. The same contractor sent me an image file of a horribly put together estimate... So, in the end, Marc Doiron's "togetherness" was our deciding factor.
Nonetheless, with at least one past bad contractor experience under our belt, we are always a little apprehensive having anyone come into our home to do major work. But, our apprehension wouldn't last long with Marc. He worked long and very hard to get the job done right. He arrived on time, and approached the job as indicated before he started.
When the job of removing the old ceramic tile panned out to be much more tedious than anticipated, Marc took it in stride, and plodded his way through the work. He worked very long days, and took very few breaks for himself. Most pleasingly, he didn't get sloppy and rush. He still took his time and paid attention to detail. He simply arrived earlier and worked longer to ensure that he was still within schedule.
Most importantly, Marc clearly knows his stuff. The attention and care he took in approaching our project, every step of the process, is very much appreciated. And, on several occasions, he went over and above what we felt was his call of duty to the scope of the project. Marc is simply a genuine guy, a hard and dedicated worker, and very skilled at what he does. He really made the whole process easy. And unlike some contractors I've had to deal with, he was actually a pleasure to have at our home for the week. And considering there are contractors I'd never like to see the likes of again, that meant a lot to us.
You will not be disappointed if you employ him to work on your stone/tiling project. We are very satisfied with the work he did, and the beauty of our new foyer slate floor.
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