Sometimes we tend to dwell too much on complaints and not enough on praise. It's a great pleasure to be able to write this memo of commendations and thanks. Your roofing personnel did an outstanding job on our roof. I also noticed that they did a fine job next door and again across the street. You certainly should be proud of their performance, and I sincerely thank you, Chris Cormack and your roofers for a JOB WELL DONE.