Furnace King Home Services

Hi, Sandip, Sorry for the late reply. Many thanks to you and your installation crew (Mike, John and another young man - I didn't catch his name) for making the experience of purchasing a new furnace and air conditioner, followed by the installation, seamless from start to finish. Glenn & I would like to send a recommendation letter for you and your excellent crew. We appreciated all the advice we received, and Mike explained the operation of our new equipment, answering all of our questions. Once again, thanks from both of us for a job very well done.

Prior to making a decision on which furnace I would purchase I completed a thorough review on the web to learn about the important features required for a furnace and reviewed a number of furnace brand ratings. I also checked with Home Stars for ratings on installers. My comments on dealing with Furnace king are summed up in this letter to them:Hi Sandip,
Thank you so much for your very professional help and guidance during my search for a new furnace for our home.You provided excellent guidance and knowledge of heating and cooling systems and were able to answer all my questions giving me confidence on my selection of a Trane furnace. You were also an excellent representative of both Furnace King and Home Depot. Your pricing was very competitive and your focus on after sales service was very evident. I was extremely pleased to discover that your Furnace King installer shared your strong consumer focus. Mike was one of the best service people I have encountered. He was pleasant and efficient getting all the work done on time. He and his helper were also very good at cleaning up and left no mess. His commitment to excellence was very evident when he decided to work all day Saturday just to get our system running before the temperature dropped. I would recommend you, Mike and Furnace King to all perspective customers. I will also be posting to Home Stars and providing Furnace King with a 5 star rating.Thanks again for your help.
Cheers, Rick

Very professional company. A pleasure to deal with people who act professionally: the the office staff , the salesman and the installers are all a credit to the Company. Sandip, the salesman is a professional and a gentleman in his dealings. Mike and John, the installers, could not have done a better job. Very neat installation. They treated our home as if it were their own. Tying all together is an office staff that contacts the customer at the crucial stages. We highly recommend this Company.

Hi Sandip,Thanks for taking the time to provide formation about gas furnace and central air conditioner. The information was very helpful for me to make decision on selecting which brand and model of gas furnace and air conditioner for replacing my 25 years old units. Mike and his crew also performed the installation professionally. I have already recommended Furnace King to a family in Mississauga for the replacement of their furnace and central air conditioner. Regards, Ching.

Sandip came in and explained from top to bottom how our furnace and AC system works, which NO one else did. All other sales guys tried to upsell and they told us we didnt need all those extras. These guys explained EXACTLY how much we would be saving on our bill and negotiated a good deal for us.

His guys came 2 days later to install and were super great! The guarantees and warranties are fabulous, they gave us exactly what they promised and i couldnt believe the difference a new furnace made to the dust control, the overall circulation of air and the efficency of the two stage variable DC furnace. We choose to upgrade to the NEST thermostat which further monitors energy efficiency and can tell if we are are home and how to manage the heating and cooling systems.

Overall, awesome service.

Dear Sandip, We are very happy with the installation of the Trane AC and the furnace. The installation team under Mike's guidance worked efficiently and professionally. We are happy that we made the decision to go with your company after your presentation and the description of the product and the promise of unconditional guarantee of parts and labour for ten years. We were impressed by your knowledge of the various products available in the market and their comparative merits. This helped us in a great way to make our decision in purchasing the appropriate models of Trane best suited for our requirement. We are already experiencing a positive change in the air quality in our house since the installation was done three days ago. Best Regards.

Sandip, It was a great pleasure meeting you and doing business with you/your company. We liked your approach to the business. You are very knowledgeable and explained to us everything we needed to know to make a decision. The installation people were very good and installed everything very quickly and efficiently. They were very punctual. We have the air conditioner running smoothly. We will recommend you/your company to people we know who are looking for air conditioner. Thank you very much.

Hello Sandip, I am so happy to have met you and done business with you. You are very knowledgeable, professional, and you were extremely thorough in explaining the HVAC system to me and answering any questions I had. The purchase of a complete HVAC system is a major investment, and after sitting down with you and discussing my options, I felt very secure and confident that Furnace King would satisfy my needs at the time of installation and in servicing any emergencies/repairs in the future. Mike and the installation team were very courteous, proficient, conscientious, and finished a major makeover of my HVAC system all in one day, much to my surprise, and yours, I am sure. I couldn't be happier with the finished product. And thank you to Mike and his team for their diligence in their pursuit of installing a tankless water heater instead of a power vented unit. It is extremely quiet, takes up very little space, and provides consistently hot running water, unlike the Polaris combo unit where the hot water temperature would fluctuate, particularly during a shower. I had a complete makeover of my HVAC system, replacing the air conditioner, a Polaris combo air handler unit, and a humidifier with a Trane air conditioner and furnace, tankless water heater and a new humidifier. So far the air conditioner works great -- keeps the house cool with very little effort. I look forward to experiencing a warmer house in the winter in the coming years, as the Polaris unit left us feeling somewhat chilled, especially in the third floor bedrooms. The Polaris would seem to run forever during the winter and summer months to maintain the desired set temperature. I'm sure a lot of gas was wasted in the past. Sandip, thank you so much again for your expertise and professionalism. You and the Furnace King team were a pleasure to deal with. All the best, Linda

Morning Sandip, I wanted to mention again what a pleasure it is to have your company install my new furnace. From my initial meeting with yourself through to the installation by Joe and Khuram, the experience was perfect. The installers were knowledgeable, courteous and respectful of the house. I especially appreciated the fact that you brought to my attention the added rebate my energy provider was offering. This saved me an additional thousand dollars, something other companies do not routinely do. Needless to say, I've been singing your praises to all who will listen. Thanks again.

Hi Sandip, It has been more than a week since your installers did our new furnace and a/c. I'm sorry it took so long to get back to you but with the warmer weather actually today is the first time our new furnace has been on. All seems to be working nicely. Our experience with you as the sales rep was excellent!. You gave us a good overview and patiently explained the workings of the new equipment. Your installers Mike and John arrived promptly on the date scheduled and were efficient, friendly, and very tidy about the job. We were extremely pleased with the job they did.
We will wait for the "hot" weather to see how the new a/c performs and hope we are just as happy with it as with the furnace. We would recommend your company to gyfriends or relatives and feel confident that they would get the same quality of service we did. Thank you so much for dropping by at the end of the day to inspect the job!!! That was a nice touch.