Right away moves showed up on time but they were slow. My two friends and I moved more stuff then the movers did. They kept stopping for smoke breaks. Luis brought 3 guys instead of two and charged me $105/hr instead of $85 without my persmission. Fine. Moving on. We get to the new place and he has 2 guys moving a book shelf, that I a woman, moved by myself. THis was what it was like the entire time. Slow, weak movers. Luis just walked around checking everything out and typing in his calculator. Finally it's almost over. I've got about a quarter of my stuff still in his truck and he tells me I hafta pay now. I said I need to get everythingout of the truck and make sure everything is not damaged. Turned intoa huge argument and LUis locked my friend int he back of his truck and would not let me get my stuff out until I paid him. Shd have called cops because he forcibly confined my friend. After much arguing, I decided I have no choice but to pay now, so I can get my stuff. The bill. Was supossed to be one hour travel time. Now he is charging me 2 hrs travel time plus gas!!!!!! Total untrustworthy guy. SO I end up paying 2 hrs travel time, rip off and no gas charge. The gas should come out of your travel charge. Get the rest of my stuff out finally. Really stressed now. THey leave. I start unpacking and my 42 inch flat screen TV is broken and un useable. Luis said it's not his problem. No wonder they were rushing me to pay. They knew that they broke the TV and now they won't be responsible for it. It was horrible and I'm out an expensive TV that I am in no position to replace. Luis is an untrustworthy opportunist and I wish I could make him responsible for the damages. Wish we had called the police and wish one of us had recorded the incident. It was insane, no one had the presence of mind to do so.