Associated Group Of Home Inspectors

Home Inspection
Toronto ON
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11%

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Reviews by rating (past 12 months)

Reviews for Associated Group Of Home Inspectors

Average customer rating:
6.7 10 (3 reviews)

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Frank
Frank
9 reviews Richmond Hill, ON
0/10

Awful Home Inspection!

We had a home inspection done in 2012 by AGHI as recommended by our realtor. The initial thought was good as Brian went through the house relatively thoroughly. The report that came with it was extensive, though about 90% of the report were pre-written, and every customer gets the same thing. The problem came when we had a friend and contractor to check out the house before closing for some painting work. During the walk through, he noticed 80% of the marble tiles in the shower stall and bathroom are loose, something that Brian should have picked up easily, but did not obviously. By chance, our realtor's husband is a marble tiler. After we had him come by as well to take a look, he said the same thing. Loose tiles are easily detected by knocking on the tiles. At this point, we had already waived the conditions on our offer, so we cannot ask the seller/vendor to reimburse the cost of fixing the bathroom. We contacted AGHI/Brian with a complaint, which took days to get a hold of him. Once we got a hold of him, he did come back to take a look, but did not say anything throughout the entire second visit and only took pictures of the marble tiles. The resulting conclusion from Brian and AGHI was that they did nothing wrong and had provided the inspection service as described. All Brian and the report had mentioned was that the tiles need additional caulking. Caulking cannot fix the loose tiles! There was no apologies or any other compensations or gestures for such an oversight. These loose tiles ended up having to be completely removed and reattached. They were so loose that only 2 of the marble tiles were broken and rest can be reused! The tiles were easily removed with a suction cup device available from the local hardware store. The cost to remove the tiles and reattach = $2,600. AGHI should be reassessed by the licensing body to see if they are fit to continue offering home inspection service.

1 of 1 people found this review helpful.
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Evangelo and Julia in Aurora
Evangelo and Julia in Aurora
5 reviews Richmond Hill, ON
10/10

New home inspection

AGHI performed an inspection on our new home for our 30 day Tarion submission and we were exceptionally pleased with the service and result. Brian arrived on time and promptly began the inspection from the outside and worked his way throughout the house. I tagged along and he never tired of answering my many questions. He pointed out several areas of concern and provided us with a detailed report (and I mean detailed, a book like report and a CD including photos!)immediately following the inspection. Extremely thorough. For peace of mind, we wouldn't hesitate to recommend their service to our family and friends. Thanks again Brian.

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K in Ajax
K in Ajax
3 reviews Ajax, ON

First Review

10/10

Home Inspection

My husband and I were purchasing our first home and knew very little about home inspections. We were so happy with the service we received from AGHI! Our home inspector was professional, courteous and very knowledgeable. He gave us a cd with all of our photos, a print-out and a complete binder with repairs we'd likely have to make in the next 3 years, 5 years, and 10 years! We were very impressed!

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More about Associated Group Of Home Inspectors

AGHI is made up of a group of highly trained residential home inspectors. We strive to meet and exceed our clients' expectations using the latest in digital reporting technology to ensure accuracy of information and clarity in presentation. Your service satisfaction is GUARANTEED.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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