The company was called because of the garage door was not opening. Their technician said that the springs were broken on two doors. They changed the springs, but after 3 weeks the doors were jerking when it comes to a stop. Called the company and spoke to David - the person is extremely loud, rude and aggressive. Sent another technician who looked at the door for a minute and walked of saying I do not care. Called another company to fix the problem who noted that the springs used were the wrong size and different lengths. Called Door Doctor again - the woman banged the phone down when customer asked to speak to the owner.