This company is great as long as all you want are the windows or doors. We have an issue with one of the windows installed and getting a hold of the company is a large task in itself. The company replies on a voicemail service to filter through calls.
If you call asking for a quote or are a new customer, you can expect a quick reply. If you call inquiring about a fix to an existing install, don't expect to hear back from them. A friend and I both have issues with a window from separate installations done by Visage and both of us cannot seem to get a call back no matter how many times we call or email.
My recommendation. Spend a little more and find another company. A warranty on products and service are only useful when the company that is supposed to honor it does not evade you with a voice mail service.