Canadian Roof Masters

Roofing
Etobicoke ON M8Z 3X5
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HomeStars  >  Roofing in Etobicoke  >  Canadian Roof Masters
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19%

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Reviews for Canadian Roof Masters

Average customer rating:
2.5 10 (4 reviews)

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Private User
Private User
1 review Leduc, AB
0/10

Roof replacement

Substandard work, will not respond to me nor BBB - both on the finish of the shingles and the mess their clean up crew left of oil. Not to mention water bottles left in gutters and the crew having a dog on site leaving messes in our lawn while we were working.

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Jon in Toronto
Jon in Toronto
2 reviews TORONTO, ON
0/10

Roofing

I had my roof replaced by Canadian Roofmasters - a lower and upper flat roof as well as a pitched roof. The upper flat and pitched roof were okay; however, the lower flat roof leaked badly. Since the warranty was for 20 years, I called the company back but they could find nothing wrong, and blamed it on the neighbor’s roof (who were not experiencing any problems)!! A year later, my ceiling had collapsed and the floor underneath was damaged by water. I had to call in another company (Luc’s Roofing – more expensive but highly recommended) who performed a free inspection and found the source of the water ingress. With this information, I called Canadian Roofmasters back and showed them the hole, which they proceeded to caulk. This took 10 minutes. I was then informed by Canadian Roofmasters that the leak was my fault because I had not paid them enough in the first place (I paid exactly what they quoted). They then charged me $150 for the repair. I refused to pay, citing that the roof was under warranty, to which they told me that they “could not keep coming back every day”, even though this was twice in 2 years. They tried to charge me again and told me to get the money from the neighbor’s. Obviously I refused and suggested that they approach the neighbors (who had nothing to do with the problem). I was then informed that they would not come back again. Under the circumstances, I will never use Canadian Roofmasters again, but I would recommend Luc’s Roofing. They are more expensive but you get what you pay for (though I didn’t with Canadian Roofmasters - the quality of the workmanship was terrible!). One other point – make sure that everything that is said when the quote is made gets written down. You may need it some day…

1 of 1 people found this review helpful.
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Jim in East york
Jim in East york
1 review EAST YORK, ON
0/10

roof repair

Needed the dryer vent reattached after some animal damaged it. After he checked it he said he could repair it for $300.00. He assured me it was done when I paid him. Eventually I was able to gain access to the attic and found that he hadn't even attempted that. He possibly just hammered around the roof I cant tell for sure. I called to question him and suddenly he doesn't understand the issue. He had assured me several times that he had fixed the vent when I paid him but suddenly he doesn't understand what is meant by "dryer vent"

1 of 1 people found this review helpful.
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Tara1005 & South Etobicoke
Tara1005 & South Etobicoke
4 reviews Etobicoke, ON

First Review

10/10

Roofing Shingles - Asphalt

I was in dire need of a new roof and interviewed many companies. Finally, I choose Canadian Roof Masters who were not the least expensive but somewhere in the middle. They were punctual, polite, and efficient in completing the work on time. Later I had the city do some drainage work as part of the downspout disconnect program. Last winter which was almost two years after my roofing was completed, I had a couple of wet spots on the ceiling - I live in a 1 1/2 story home. I called Canadian Roof Masters and they immediately came over concerned as they stated they have never had a problem like this in 30 years of business. They immediately took care of the problem which happened to be a result of the city's work. I was not charged and the problem was fixed! Excellent customer service.

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