Because we had 8 cats we needed a non motion sensor alarm. This company advertised no false alarms. We purchased and had them install the system. They gave us a 10 year written warranty. We've had hundreds of false alarms. When a wire came loose on the back of the unit we were told the system board in the unit was "fryed" (which would not be covered under warranty and they quoted $1000 to replace the unit.) We were encouraged to claim it on our insurance. They tried to "upgrade" us to a newer unit (different manufacturer).
The "upgrade" to our existing unit (which cost us $1200 by itself), had an MSRP on the manufacturers website of $89.95. We declined this kind offer and shipped the unit back to the manufacturer in the United States. They identified the problem and fixed it for a nominal handling fee. However because we had to pay for shipping both ways and brokerage fees and the (worthless) 10 year warranty was from EKO it ultimately cost us $300.00 in assorted costs. We would never deal with Richard Popyuk or EKO again. Buyer beware