Taking the time to read reviews on Homestars has really paid off for me as I have found some really great contractors. Another one I can now add to my list of stellar contractors is Lou'ay and his team from Burl-Oak. I found them by a total fluke as it was the one and only time I have ever taken a moment to flip through flyers that land in my mailbox. I noticed their ad in a local advertising leaflet and decided to look them up on Homestars. These guys had endless great reviews so I decided to get them out for a quote.
Upon meeting Lou'ay I was really impressed with his professionalism. After I agreed to his very fair quote (which was properly laid out, detailed and signed by him) we proceeded to the contract with all the terms laid out that were not only for his protection but mine.
Now on to his work. WOW! I have to say I am a gal who is very hard to please but I was awe struck with how fantastic our driveway (Courtstone by Unilock-which has a cobble stone look) looked when he finished and the attention to detail paid to re-sodding our lawn (which I must say looks as perfect as a golf course!!) that was previously a heap of weeds. I was also so impressed with how Lou'ay and his team buckled down and tackled a very unexpected 4 foot deep curb that needed to get removed. Though this unexpected obstacle was a surprise for everyone, Lou'ay and his team soldiered on to painfully remove it and never turned around and made me feel bad about it nor did he slap on any extra fees. He totally stayed true to his quote. As an added extra he also surprised me by resetting my existing flag stone walk path that he said he would do at no extra charge. As for the flagstone path, I thought it looked fine the way it was originally but was shocked at the difference it made by him resetting it properly. It truly looks beautiful and like a new path altogether. He also installed my outdoor lamp post at no extra charge.
One added note I would like to say about Lou'ay in particular is that he was not only really professional but truly a gentleman and very patient with my never ending worries. I can drive anyone a bit nuts with my micromanaging but he really took it in stride and took all my concerns and suggestion seriously. This was truly appreciated.
I would seriously recommend Lou'ay and his team anyone who wants professional and hard working contractors who take pride in their work.
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- Company Response
Thank you Robin for the great review. Your driveway looks great and i am thrilled you are just as happy with it as we are. Enjoy the rest of your summer.