Empire Communities

DO NOT I MEAN DO NOT PURCHASE FROM THIS BUILDER EMPIRE THE WORST EXPERIENCE I HAVE CAME ACROSS IN MY LIFE AS AN EXPERIENCED REAL ESTATE PURCHASER. One lest start off with their HUGE SHORT FALL from the Purchase Price to the Actual Value of the Home. PRICE I PAID WAS $900k and appraisal came in at $700k. So I had to come up with $200k difference to close despite the $125K DEPOSIT ALREADY PAID.

BUILDER HAD NO CARE IN THE WORLD AND IF I DIDNT CLOSE I WOULD Have LOST MY DEPOSIT AND THEY WOULD Have SUED ME FOR DAMAGES. WHEN WILL I GET MY MONEY I PUT IN BACK? IF I SELL TOMORROW I WILL LOSE. THERE ARE SO MANY HOUSES FOR LEASE AS PEOPLE DONT WANT TO LIVE THERE. I think the Government needs to get involved as this is unfair.

This company is unreasonable. They deliver a building with a lots of defects. My experience with this company has been filled with a lots of regrets. Ill advise you to think twice before making your purchase. Agents will be greedy and advise the location and house to you, but you should do your research. I am still asking for a major fix after 4 months of closing.. imagine!!!

The worst builder, avoid at all cost. Fast to collect your money, extremely terrible at communication and closing date update. Zero sympathy towards customers service.

Worst Customer service ever experienced!! Not responsive at all. They don't care about customers. I would not recommend to anyone.

These are the worst developers in Ontario hands down. Please avoid like the plague. You will thank me

Overall the structure of the house is good but for the finishes they use crappy trades with cheap fixtures. The drywalling and trim work is all done by armatures. Window seals are already shot after two years. Hardwood flooring creaks and pops. Customer service ignores you unless you follow up multiple times. They refuse to fix anything with their standard line being that the house needs to settle and the issues will resolve themselves.

Land grading is also painfully slow. 3 years later and grading is still not approved and we cannot put up a fence.

My Empire experience was a nightmare. Do not recommend anyone considers buying from this builder. The houses are basic, with cheap materials and no accountability once you have purchased. Avoid!

second new home. My experience in Barrie by another builder was great so when i decided to move to Niagara Falls I also decided to purchase a new home . However it was a grave mistake going to Empire for what should of been a great experience . They are unprofessional . They overcharge, under develop , and make empty promises that they dont fulfill. I purchased a home with a double a garage and was given a 1 !/2 garage space. The hallway was very narrow, had problems bring in furniture and appliances. I cant get anything in the basement because that space is also very narrow . I had to fight with them to complete the master bathroom , the hallways sounds like a haunted house . The tiles were uneven and started cracking. Bad judgment on my behalf . Should have done my homework on this company.

Will never buy from this builder *EVER* again. Will recommend against it to anyone I meet. What a nightmare it was to wait for a condo to be built with years of delays. The entire project is shoddy and used the cheapest labour and construction materials. The paint that I paid extra for was spelled out as latex in the contract however it was a powder based paint. The finishes were not fulfilled (frameless mirror closet doors however the top frame was metal -- bent out of shape as well instead of mirrors like in the showroom for upgrades). Everything delivered was poor. The paneling on the outside rattles and are misaligned. The carpeting was laid over cement in the hallways, and the cement was not smooth. Parking ramp is so narrow that two vehicles simultaneously passing in both directions are a huge danger. I had to offload this unit as I could not live in it for even weeks. Pre-occupancy was a year before title transfer. Noisy elevators in this building too that run 24/7 with mostly careless tenants. Sales promised it would be mostly owned units. Sales also promised a beam would not run down the waterfront view from the unit. Well it did in the worst spot obstructing the view and light from the living room. What a mistake it was to purchase this unit preconstruction. Empire is following in the footsteps of most other builders with reputation dwindling.

UNETHICAL COMPANY! I would never recommend Empire to anyone. They have absolutely no sense of solving problems all they want to say is no we cannot do this we cannot do that. I have been given a parking spot in the middle of 4 other spots with just lines. When asked about switching they said no. When I suggested installing a camera in case of an accident they said no. Moved in to the unit with bath tub clogged, BRAND NEW dishwasher not working, damaged hardwood floors and cabinets.
They also tried to force me to upgrade during the decor. They purposely show you a sink a size of bowl and scare you to upgrade to a $600 sink.
I even contacted the CEO, sales Director, VP of sales etc and none of them was able to do anything at all. No compensation no solution nothing.
Please stay away and go to other reputable builders out there and save yourself headaches.