We knew there would be delays when we decided to build new but Empire is just ridiculous! We are on our third delay and they have barely broken ground. The sales office staff are full of deceit and empty promises, so heed my warning - get everything they say in writing!! Or, they'll turn around and say they made a mistake.
Our only positive experience in this entire process was the design studio but even that was a bit stressful as they constantly discontinue tiles and cupboard selections.
We know 3 other families moving into Summerlea and they've run into many problems with the sales office and design studio.
We regret purchasing from Empire and wish we went across the street to Fairgrounds. Much nicer homes, little bit higher in price but better quality and they're ahead of schedule.
- Approximate cost of services:
- $240,000.00