Yard Guard Fencing

This is the worst experience I had in Ottawa. What is done is done, I never want to deal with such business any more.

I TOOK THE LARGEST LESSON FROM THEM. The experience of installing fence from them makes me realize I still need to be careful of such a poor service, even if I am in Canada, a nice and peaceful country.

The business owner is the greedy. Doing the worst job, but want the highest money.

No credibility at all!!! Even if the contract is signed, the payment is fixed. They still want to ask for extra money with a variety of excuses.

They do not have any customer service. Even if the fence they installed for you are defective (when you found it on the second day after payment). They will not come back to repair it for you once you paid them.

They are not professional at all!

This is a really a NIGHTMARE. Stay away please!

My PVC fence and several of my neighbors fences which were just installed in October are falling apart and after several calls and emails no responce.
Stay away! You get what you pay for!

No value to commitments. Very unprofessional people. Hired them because they were cheapest. Kept delaying my job and never showed up. Had to fire them eventually and hire someone else!

My neighbor and I decided to jointly have a fence installed on the property line in 2016. They recommended this company, and I agreed to go with them. The fence still looks good. My one issue is that the gate doesn't always close properly, depending on if the ground is frozen or not. This year, I was digging down to install a pergola post, and as I suspected, their posts were embedded in concrete that extended only 2' down, not below the frost line as they said they would. As our entire back yard is filled with sandy soil, there is no excuse due to hard digging or rocks. Kind of annoyed that they didn't do what they said they would.

they came on the agreed date and did more than they where expected in the contract. this was done approximately 2 years ago and it still is in perfect condition.

Had Yard Guard install our PVC fence at a very reasonable price. They had a variety of colours. They installed without issue. One year after Yard Guard called to inform me there were issues with the caps for the fenced post. They came while I was at work and replaced them all at no extra cost to me. 8 years later the fence looks brand new. I would definitely use them again.

Extremely unprofessional, worst decision we ever made in hiring this company. They install your fence without notifying you; they just showed up four days before promise installation date and started working in our backyard (they purposely wanted to be sure their clients weren't home so they could install and move on to next job). Our fence is extremely uneven, it descends instead of being straight. There are various heights of gaps on the bottom of our fence. We asked them to fix an area of our fence and they never came to fix it (it's been over a year now). Eddy demanded more money to fix the mistake that THEY made. Don't waste your time or money.

Fence was installed as promised with little to no issues. Fencing contract included a 5 year warrenty. On the 4th year several of the fence posts shifted causing 3 panels to detach from posts. We have not been able to get Yard Guard to repair the damage. 4 seperate service appointment dates have been made over the past 5 months all resulted in no shows. Better Business Bureau complaint still active.

Went with Yard Guard because the whole neighborhood and we registered. We went with ceadar fencing and were vey happy with the result. Our neighbor went with PVC and were ahppy as well. The service was excellent and the price was the best in the city.