True Home Comfort Inc.

Heating & Air Conditioning
New Hamburg ON N3A
Write a Review
Write a Review

Recommended Professionals

98%(10 reviews)
97%(116 reviews)
90%(4 reviews)
98%(10 reviews)
97%(116 reviews)
90%(4 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

30%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for True Home Comfort Inc.

Average customer rating:
9.4 10 (53 reviews)

Sort by

Aubrey in York
Aubrey in York
2 reviews York, ON
10/10

Furnace cleaning, inspection, repair

They were very prompt, efficient, courteous. They did the job quickly and effectively. Although my furnace is quite old and not that efficient, they were very honest and told me it would still last a long time. They didn not pressure me to purchase an new one. Highly recommended

Approximate cost of services:
$100.00
Was this review helpful?
Andy
Andy
3 reviews Etobicoke, ON
10/10

Infraction warning on Water Heater and possible gas leak

Jason and Chris came in and did a thorough job to make sure the renovations around our hot water heater met code and also helped track down an intermittent gas smell from the furnace.

These guys were polite, friendly and competent. They located a tiny leak and fixed it hassle-free. They did a thorough job on the entire furnace rather than just calling it quits on the first thing they found that might have accounted for the gas smell.

Approximate cost of services:
$0.00
Was this review helpful?
Dan Van Damme in Mississauga
Dan Van Damme in Mississauga
1 review MISSISSAUGA, ON
10/10

Old Furnace and Air Conditioner replacement

Jason and Chris demonstrated EXCELLENT customer service! I would recommend them to anyone looking for an honest, reputable and reliable furnace repair/install specialist!
I will be also taking advantage of their annual maintenance service deal.
Great job guys! Thanks!

Approximate cost of services:
$0.00
Was this review helpful?
Jordan in Toronto
Jordan in Toronto
1 review TORONTO, ON
10/10

Kitchen Gas Line Installation

I am a contractor who recently called in Jason and Chris to install a new gas line for a gas range and oven in a very old home in downtown Toronto. They answered every phone call the first time, showed up on time, were incredibly efficient, and did a fantastic job for a very reasonable price. All homeowners and contractors should make these guys their first call when it comes to Heating and Air Conditioning and Gas Lines.

Approximate cost of services:
$300.00
Was this review helpful?
Lucy in Toronto
Lucy in Toronto
3 reviews Toronto, ON
10/10

Second opinion, replace air conditioner

My husband and I were preparing to put our house up For Sale. During the Pre-Inspection the Inspector noticed water all over the basement floor and in our Furnace!! Yikes, we didn't want that in the report. The inspector said we could have blown the furnace up and he disabled it and told us to call for service.
I called Buttons as they had been highly recommended to me. The serviceman who came out said we needed a hole new Air Conditioner and Furnace too!! The price he quoted us was around $7300. We thought we had to replace them as we wanted to sell our house. Our Real Estate Agent said we would never re-coupe the money and was there not a less expensive quick fix?? I felt a little uneasy about the whole thing and was skeptical about the serviceman from Buttons coming to such a quick conclusion. We knew the Air Conditioner was really old but the furnace was only 2002 which is not that old!
I decided to call True Home Comfort for a second opinion. I got their # from a friend who was very impressed with them. Chris and Jason were able to fit us in the very next morning and came down to take a look at our Air Conditioner and Furnace. They established that the man from Buttons had rushed to judgement about the furnace and hadn't even turned the heat on to see if it was working! While they said they couldn't give us any guarantee about the life of the furnace, they said it was fine and in working order at the time of inspection. To make a long story short, they replaced the Air Conditioner (which was the cause of all the water in the first place) on time when they said they would, at the price they quoted! Thank You Chris and Jason for being honest, reliable and saving us about $4300. dollars!!! We have sold our house and move into our new home in November. The new air conditioner is working great and so is the old furnace!!!

Approximate cost of services:
$2,486.00
Was this review helpful?
Stewart in Toronto
Stewart in Toronto
1 review Toronto, ON
10/10

Capping Gas Line

Jason returned my call the very same day which was greatly appreciated. He managed to fit me in the next day and capped a gas line in the kitchen as we are preping for a reno. He was quick and considerate. While here, he also gave me a quote for A/C for the house. We had quotes done last year which ranged from the impossibly priced to almost impossible installation for our 100 year old house. He was straightforward about how it could easily be done, how realistic the airflow would be to the top floor, and how much it would cost. The quote was very well priced, I'm very happy I called them and recommend them to anyone who can use their services.

Approximate cost of services:
$100.00
Was this review helpful?
Terezinha Hignett in Waterloo
Terezinha Hignett in Waterloo
6 reviews Waterloo, ON
10/10

Central AC Installed

We've gone the last 4 years without AC in our home. Summer of 2010 was unbearably hot, so when I found out I was pregnant in Jan 2011, we decided this year we were finally going to get an AC installed. We were on a tight budget and leery of contractors. That's why I was so happy I found True Home Comfort on HomeStars.
I spoke with Chris in Feb and he came out right away for a quote. He explained everything to us and gave us his opinions on which AC unit would be best. He gave us 3 options in different price ranges and didn't try to sell one unit over the other. Some months went by, I had some questions and Chris was always quick to respond. We got a couple of other quotes and Chris' came in the lowest. Eventually my husband and I made up our minds on the unit and install date and Chris accommodated our schedules and got in within 2 weeks. Yesterday our original thermostat started acting funny and I thought it might be an issue with the AC. I emailed Chris, he responded within 5 minutes and was over at our house within the hour! Turns out the thermostat was working, just old and fussy.
You can't beat True Home Comfort's price and customer service.

Approximate cost of services:
$2,600.00
Any advice to offer fellow homeowners facing a similar project?
If you need electrical work done for your HVAC install, you'll save money by hiring an electrician separately. Some HVAC companies will offer to do both (make sure they're licensed electricians) but they'll usually charge a premium. Chris worked directly with the electrician we went with and saved us money on electrician's bill too!
Was this review helpful?
Hiro, Mississauga
Hiro, Mississauga
9 reviews Mississauga, ON
10/10

BBQ Gas line

Best service I have ever had. Chris and Jason are punctual,responsible, professional, and attentive. They take time to explain procedures and options to me. The quotation is very reasonable (I got 2 different ones). I am very satisfied with job quality and services from consulting, communication to execution. They even cleaned the site perfectly. Very pleasant to work with them. Highly recommended.

Approximate cost of services:
$365.00
Was this review helpful?
JM in Brampton
JM in Brampton
2 reviews Brampton, ON
10/10

Created More Heat Air Flow through our Vents

Chris and Jason came in and did the job needed to be done and did it in a timely manner for a great price- now our basement is warmer and heat is distributed more evenly by creating the additional holes in vents to allow more air to come thru, thanks!!

Would recommend and use their service again!

Approximate cost of services:
$140.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about True Home Comfort Inc.

True Home Comfort provides installation and services for furnaces, air conditioners, tankless water heaters, humidifiers, gas lines and more. A full service Heating & Air Conditioning company with reliable technicians that offer top notch service.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Acton?