True Home Comfort Inc.

Heating & Air Conditioning
New Hamburg ON N3A
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Terezinha Hignett in Waterloo
Terezinha Hignett in Waterloo
6 reviews Waterloo, ON
10/10

Central AC Installed

We've gone the last 4 years without AC in our home. Summer of 2010 was unbearably hot, so when I found out I was pregnant in Jan 2011, we decided this year we were finally going to get an AC installed. We were on a tight budget and leery of contractors. That's why I was so happy I found True Home Comfort on HomeStars.
I spoke with Chris in Feb and he came out right away for a quote. He explained everything to us and gave us his opinions on which AC unit would be best. He gave us 3 options in different price ranges and didn't try to sell one unit over the other. Some months went by, I had some questions and Chris was always quick to respond. We got a couple of other quotes and Chris' came in the lowest. Eventually my husband and I made up our minds on the unit and install date and Chris accommodated our schedules and got in within 2 weeks. Yesterday our original thermostat started acting funny and I thought it might be an issue with the AC. I emailed Chris, he responded within 5 minutes and was over at our house within the hour! Turns out the thermostat was working, just old and fussy.
You can't beat True Home Comfort's price and customer service.

Approximate cost of services:
$2,600.00
Any advice to offer fellow homeowners facing a similar project?
If you need electrical work done for your HVAC install, you'll save money by hiring an electrician separately. Some HVAC companies will offer to do both (make sure they're licensed electricians) but they'll usually charge a premium. Chris worked directly with the electrician we went with and saved us money on electrician's bill too!
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