I booked a service with True Home Comfort in February of 2013. It was prepaid and Chris assured me that they would be coming sometime in March. They scheduled me 2 different times and then at the last minute cancelled because of emergencies. I was very understanding and was happy to reschedule but they didn't respond to my emails. When I recently (Sept and Oct 2013) emailed to see if they would still honour the commitment to come I received no response. I am very disappointed!! If I had known they wouldn't have been coming I could have gotten my money back through the company I booked with but they assured me they would be coming so the time to get a refund has passed and I can't get a refund and now have to pay another company to come. They seemed like honest guys when I talked to them on the phone but clearly they aren't.
- Approximate cost of services:
- $100.00