Strokes Of Genius Painting

Paint & Wallpaper Contractors
1155 Lola St, Unit 8 Ottawa ON K1k4c1
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YAN  in Ottawa
YAN in Ottawa
1 review Ottawa, ON
7/10

Paint the apartment

The work is acceptable, paint is nice. Overall, quality of work is okay but need to improve services. There were couple of times, It was late for the appointment, and once did not show up due to sick. I wish I had known much in advance. For other people it may not been an issue, however, I don't live there and had to driver to the apartment every time. Also, I was informed that my receipt would be sent out on Saturday however, with delay I got it until Monday. important to the business success. I do not mind to wait however, is not going to send or at least give me a date of the receipt. Also, Daniel is not very disorganized, he is always late. We set up the first appointment on Sunday at 11:30, however, he did not let me know in advance that he can not make it. I drove to the place earlier and called him at 10:45 am to confirm, and he told me he could not make it, why he can not just let me know earlier? I actually had to drive 30 minutes to get there. Second time, he was late for 15 minutes, and I was late for my work. Third time, he was late for 30 minutes, I had to wait outside in the cold weather. I am not very happy about the services at all. Again, if you can not make it, you need to let me know in advance, I am busy too, and I do not prefer to wait. Also, if you said you will send to me then do it, if not, please provide a date of sending to me, no replies is not really nice.

Review has 1 previous version
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Company Response

Thank you Yan.

Previous versions of this review:

YAN  in Ottawa
YAN in Ottawa
1 review Ottawa, ON
7/10

Paint the apartment

The work is acceptable, paint is nice. Overall, quality of work is okay but need to improve services. There were couple of times, It was late for the appointment, and once did not show up due to sick. I wish I had known much in advance. For other people it may not been an issue, however, I don't live there and had to driver to the apartment every time. Also, I was informed that my receipt would be sent out on Saturday however, with delay I got it until Monday. important to the business success. I do not mind to wait however, is not going to send or at least give me a date of the receipt. Also, Daniel is not very disorganized, he is always late. We set up the first appointment on Sunday at 11:30, however, he did not let me know in advance that he can not make it. I drove to the place earlier and called him at 10:45 am to confirm, and he told me he could not make it, why he can not just let me know earlier? I actually had to drive 30 minutes to get there. Second time, he was late for 15 minutes, and I was late for my work. Third time, he was late for 30 minutes, I had to wait outside in the cold weather. I am not very happy about the services at all. Again, if you can not make it, you need to let me know in advance, I am busy too, and I do not prefer to wait. Also, if you said you will send to me then do it, if not, please provide a date of sending to me, no replies is not really nice.

Review has 1 previous version
Was this review helpful?
Company Response

Thank you Yan.